Collections Specialist

ADP, Inc.; Cass City (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Aspire Rural Health System in Cass City, MI is seeking a Collections Specialist to join our healthcare team. The role focuses on timely billing and collection of patient accounts, accurate statements, and high-quality service to patients and staff.

The ideal candidate has an associate degree or 3–5 years in AR and patient collections, strong communication, and the ability to manage multiple tasks independently while upholding patient confidentiality.

Qualifications

• Associate degree or 3-5 years’ experience in accounts receivable and patient/customer collections.
• Knowledge of billing, patient accounts, and data processing in a healthcare environment.
• Ability to prioritize and manage multiple tasks independently.
• Excellent communication, interpersonal, and problem-solving skills.

Responsibilities

• Bill and collect on patient accounts in a timely manner.
• Ensure accurate and complete information appears on patient statements.
• Research and resolve open accounts thoroughly and accurately.
• Follow up on unpaid patient accounts and discrepancies in payments.
• Maintain patient confidentiality and professional conduct.

Skills

Accounts receivable

Collections experience

Healthcare billing

Communication skills

Data processing

Prioritization

Education

Associate degree

Tools

Billing software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Collections Specialist

Cass City, MI, US

OPEN POSITION:

Position: Collections Specialist

Location: Cass City, MI

Hours: Full Time. Days. Full Benefits.

Aspire Rural Health System is hiring a Collections Specialist. We’re looking for individuals with a positive attitude to join our dedicated team of healthcare professionals committed to delivering the highest quality of service to both our patients and employees.

Requirements:

• Associate degree or 3-5 years’ experience in accounts receivable and patient/customer collections. Collections experience in healthcare environment preferred
• Knowledge and proven experience in billing and collection of patient/customer accounts. Knowledge of basic 3rd party billing, accounts receivable, and data processing.
• Ability to work independently, prioritize, and manage multiple tasks simultaneously.
• Demonstrates proficiency and possess effective communication, interpersonal, and problem-solving skills.

Responsibilities: Responsible for timely and accurate billing and collection of all patient accounts. Ensure that accurate and complete information appears on the patient statements. Research and resolve open accounts thoroughly and accurately. Follow-up on unpaid patient accounts in a timely manner. Follow up on incorrectly paid claims with billing staff, patient phone calls, and correspondence. Process and post accurate patient account payments and adjustments in a timely manner. Safeguard the public relations of the hospital and clinics by consistent professional conduct and respect for patients. Complete all job responsibilities in a timely manner, consistently meeting all established deadlines. Always maintain patient confidentiality. Understanding of Revenue, CPT, HCPC, and ICD-10 codes.

Aspire Rural Health Systems are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Aspire Rural Health System provides reasonable accommodations to qualified applicants with disabilities. If you need an accommodation to complete the application or participate in the interview process, please contact Human Resources.