Collections Recovery Specialist

Advanced Recovery Group; Fairfield (NJ); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Uncapped commissions

Job summary

Advanced Recovery Group LLC (ARG) is seeking motivated professionals to manage a portfolio of delinquent commercial accounts and negotiate repayment solutions. The role requires confident communication, strong negotiation skills, and the ability to meet daily collection goals in a fast-paced environment.

In this position, you will review account histories, contact debtors, and work with management and legal teams as needed.

Qualifications

• Previous experience in commercial collections, debt recovery, or a related field preferred.
• Strong negotiation and communication skills.
• Comfortable handling outbound calls and difficult conversations.
• Ability to multitask and manage a high-volume workload independently.
• Experience with Microsoft Office, Excel, CRM systems, and databases.
• Familiarity with skip tracing techniques is a plus.
• Strong attention to detail and organizational skills.
• Goal-oriented mindset with the ability to perform under pressure.

Responsibilities

• Manage and maintain a portfolio of commercial collection accounts.
• Review account history, contracts, payment activity, and supporting documentation.
• Contact business owners and debtors through phone calls, emails, and text communication.
• Negotiate payment arrangements and settlements.
• Encourage timely resolution of outstanding balances.
• Maintain detailed and accurate account notes and collection activity.
• Investigate accounts using skip tracing techniques and other research methods.
• Meet daily, weekly, and monthly collection goals.
• Work collaboratively with management and legal teams when necessary.
• Provide professional and compliant communication with clients and debtors.

Skills

Negotiation

Communication

Outbound calls

Multi-tasking

Detail-oriented

Skip tracing familiarity

Tools

Microsoft Office

CRM systems

Databases

Job description

Advanced Recovery Group LLC (ARG) is a rapidly growing commercial collections agency specializing in Merchant Cash Advance (MCA) and business to business debt recovery. As our company continues to expand, we are seeking motivated, professional, and results-driven individuals who are interested in building a long term career with our team.

The Collections Recovery Specialist will be responsible for managing a portfolio of delinquent commercial accounts and negotiating effective repayment solutions. The ideal candidate is a confident communicator and skilled negotiator who demonstrates sound judgment, strong problem solving abilities, and the ability to succeed in a fast paced, performance driven environment.

Responsibilities

• Manage and maintain a portfolio of commercial collection accounts
• Review account history, contracts, payment activity, and supporting documentation
• Contact business owners and debtors through phone calls, emails, and text communication
• Negotiate payment arrangements and settlements
• Encourage timely resolution of outstanding balances
• Maintain detailed and accurate account notes and collection activity
• Investigate accounts using skip tracing techniques and other research methods
• Meet daily, weekly, and monthly collection goals
• Work collaboratively with management and legal teams when necessary
• Provide professional and compliant communication with clients and debtors

Qualifications & Skills

• Previous experience in commercial collections, debt recovery, or a related field preferred
• Strong negotiation and communication skills
• Comfortable handling outbound calls and difficult conversations
• Ability to multitask and manage a high-volume workload independently
• Experience with Microsoft Office, Excel, CRM systems, and databases
• Familiarity with skip tracing techniques is a plus
• Strong attention to detail and organizational skills
• Goal-oriented mindset with the ability to perform under pressure
• Base Salary: $50,000 - $60,000 annually
• Uncapped Monthly Commission

At ARG, we value hard work, growth, and team culture. We are looking for individuals who are motivated to succeed and want to be part of a company that is continuously expanding.