Collections Manager: Cash Flow Strategy

DELTA360; Baton Rouge (LA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Paid time off

Job summary

Delta360 Energy is seeking a Collections Manager to lead the accounts receivable collections function and ensure timely payments while maintaining strong customer relationships. You will develop collection strategies, manage activities, and partner with Billing, Sales, Operations, and Customer Service to resolve issues.

You will monitor aging trends, reduce delinquency, and improve cash flow, supporting financial objectives with KPI tracking and process improvements.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field.
• 5+ years in accounts receivable or commercial collections.
• 2+ years supervisory or management experience.
• Experience with commercial or industrial B2B collections.
• Experience in fuel distribution, transportation, logistics, oil & gas, or related industries preferred.
• Strong understanding of AR, credit, collections, and cash application processes.
• Advanced MS Excel skills and ERP experience.
• Excellent communication, negotiation, and conflict resolution skills.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage the daily collection efforts.
• Develop and implement collection strategies to improve cash flow and reduce past-due accounts.
• Monitor AR aging and prioritize collection efforts.
• Contact customers regarding balances via phone, email, and written correspondence.
• Review payment history and recommend credit holds or account actions.
• Negotiate payment arrangements while maintaining customer relationships.
• Investigate and resolve invoice disputes with cross-functional teams.
• Prepare weekly and monthly aging, collections, and cash forecast reports.
• Monitor KPIs including DSO, aging trends, and collection effectiveness.
• Ensure compliance with company policies and applicable regulations.
• Identify opportunities to automate collections processes and improve reporting/workflows.
• Assist with month-end close activities related to AR.
• Support external audits with requested documentation.

Skills

Leadership

Communication

Negotiation

Analytical thinking

Multitasking

Education

Bachelor's degree (Accounting/Finance/Business)

Tools

Excel

ERP systems

Job description

Delta360 Energy is seeking a Collections Manager to lead the accounts receivable collections function and ensure timely payments while maintaining strong customer relationships. You will develop collection strategies, manage activities, and partner with Billing, Sales, Operations, and Customer Service to resolve issues.

You will monitor aging trends, reduce delinquency, and improve cash flow, supporting financial objectives with KPI tracking and process improvements.