Collections & Customer Success Specialist

Superior Auto Inc; Portland (IN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision insurance

401(k) with company contributions

Life insurance

Job summary

Superior Auto Inc. is seeking an Account Representative to join our Portland, IN location and provide exceptional customer service while driving proactive collections. You’ll build lasting relationships and support the team through effective communication and task prioritization.

Key requirements include a high school diploma and 1–2 years in customer service or collections. Proficiency with Microsoft Office and a clean driving record are expected.

Qualifications

• High school diploma or equivalent.
• 1–2 years of customer service or collections experience.
• Proficient with computers; familiarity with Microsoft Office.

Responsibilities

• Deliver outstanding customer service and build lasting professional relationships.
• Communicate effectively and drive proactive collections to support team success.
• Prioritize tasks and manage daily responsibilities to meet/exceed objectives.

Skills

Professional Drive

Winning Attitude

Customer Service Champion

Ability to Prioritize

Level-Headed

Lifelong Learner

Team Player

Effective Communicator

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Superior Auto Inc. is seeking an Account Representative to join our Portland, IN location and provide exceptional customer service while driving proactive collections. You’ll build lasting relationships and support the team through effective communication and task prioritization.

Key requirements include a high school diploma and 1–2 years in customer service or collections. Proficiency with Microsoft Office and a clean driving record are expected.