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Eurofins BioPharma Product Testing North America; Lancaster (Lancaster County); On-site; USD 35,000 - 50,000; Full time

Job summary

Une entreprise leader dans les tests analytiques recherche un Assistant à temps plein pour gérer la facturation et le service client. Dans le cadre de ce poste, vous interagirez quotidiennement avec les clients et assurerez le traitement efficace des demandes. Le candidat idéal dispose d'un diplôme de niveau secondaire et d'une solide expérience en facturation et service client.

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Qualifications

• Expérience en comptes clients, facturation et service client souhaitée.
• Capacité à travailler sous pression et à soulever jusqu'à 35 livres.

Responsibilities

• Appliquer les normes GMP/GLP et créer des factures pharmaceutiques.
• Répondre aux demandes des clients et soutenir les tâches de facturation.

Skills

Organizational skills

Problem-solving skills

Communication

Education

High school diploma or equivalent

Tools

MS Office

Job description

Eurofins Scientific is an international life sciences company, providing a range of analytical testing services to clients across multiple industries to make life and the environment safer, healthier, and more sustainable. The company works with major global clients to ensure product safety, authenticity, and accurate labeling.

The Eurofins network is a global leader in food, environment, pharmaceutical, and cosmetic testing, as well as in genomics, discovery pharmacology, forensics, and clinical studies. It has grown from one laboratory in Nantes, France, to 58,000 staff across 900 laboratories in over 54 countries, offering over 200,000 analytical methods.

In 2024, Eurofins generated EUR €6.515 billion in revenue and has been a top-performing stock in Europe over the past 20 years.

Job Description

This role involves interacting with internal and external clients daily, analyzing and processing requests efficiently with minimal supervision, supporting invoice-related functions, and maintaining familiarity with billing and reporting tasks. Responsibilities include problem-solving, assessing situations, and initiating appropriate actions.

Essential Duties and Responsibilities

• Apply GMP/GLP standards where appropriate
• Promote the company vision
• Maintain regular attendance and punctuality
• Release pharmaceutical invoices daily
• Research and respond to client requests
• Create and upload invoices, support billing and reporting tasks
• Support special projects and general departmental duties
• Communicate professionally with clients and internal teams
• Ensure activities are performed safely and efficiently
• Perform other duties as assigned

Qualifications

Candidates must be able to perform essential duties satisfactorily. Requirements include:

• High school diploma or equivalent
• Ability to work in the US without sponsorship
• Proficiency in MS Office, especially Excel
• Experience in accounts receivable, credit, collections, invoicing, and customer service
• Strong organizational, problem-solving, and communication skills
• Ability to lift 35 pounds and handle medium stress levels

Additional Preferences

• Associate's degree in business or related field

Additional Information

This is a full-time, first-shift position (Monday-Friday, 8 am-5 pm). Candidates must live within commuting distance of Lancaster, PA; no relocation assistance is provided. The position is not remote.

Benefits include medical, dental, vision insurance, life and disability insurance, 401(k) with match, and paid time off.

Job Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Science

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