Collections Call Center Representative

Encore Fire Protection; LaPlace (LA); On-site; USD 42,000 - 56,000; Full time

Job summary

Encore Fire Protection in LaPlace, LA, is hiring an Accounts Receivable Specialist to join our Finance team. This hands-on role supports day-to-day receivables for our growing service business and works closely with Operations, Service, and Account Management.

If you enjoy problem solving and seeing how billing and collections pieces fit together, you’ll fit right in. You will help maintain a clean aging report and smooth financial operations.

Qualifications

• Accounts receivable experience would be beneficial.
• Experience collaborating with operations, service and account teams is a plus.

Responsibilities

• Manage day-to-day receivables for the service business.
• Coordinate with Operations, Service and Account Management to keep billing processes smooth.
• Monitor aging reports and assist with collections as needed.

Job description

Who We Are

At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day.

Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission?To be the best fire protection company the industry has ever seen.

The Opportunity

We are seeking anAccounts Receivable Specialist to join our Finance team at our LaPlace, LA office. This role supports the day-to-day management of receivables across our growing service business and partners closely with Operations, Service, and Account Management to keep communication and processes running smoothly.

If you enjoy problem solving, like seeing how all the pieces of the billing and collections puzzle fit together, and get real satisfaction from a clean aging report,you’llfit rightin.This is a hands-on role where you will