Collections/AR Specialist

LHH US; North Carolina; Presencial; USD 50 000 - 56 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K plan

Commuter benefits

EAP program

Paid leave

Holiday pay

Resumo da oferta

LHH US is seeking an experienced Collections Specialist for a fast-paced manufacturing environment. You will manage a portfolio of commercial customer accounts, drive cash flow, and reduce outstanding balances.

The role requires AR expertise, excellent communication and negotiation skills, and proficiency with ERP systems (SAP, Oracle, NetSuite, JD Edwards) and advanced Excel (VLOOKUP, pivots). You will collaborate with sales, customer service, and operations to resolve issues and support

Qualificações

• 3+ years of Accounts Receivable and Collections experience.
• Manufacturing environment experience preferred.
• ERP systems experience (SAP, Oracle, NetSuite, JD Edwards or similar).
• Advanced Excel skills including VLOOKUPs and pivot tables.
• Excellent communication, negotiation, and problem-solving abilities.
• Ability to prioritize multiple accounts and deadlines in a high-volume setting.
• Strong attention to detail and accuracy.

Responsabilidades

• Manage a portfolio of commercial customer accounts and collect outstanding balances.
• Monitor AR aging reports to identify delinquent accounts.
• Contact customers regarding past due invoices via phone, email, and written correspondence.
• Research and resolve payment discrepancies, deductions, short pays, and billing disputes.
• Negotiate payment arrangements and ensure timely collection.
• Collaborate with sales, customer service, and operations teams to resolve account issues.
• Process credit memos and maintain accurate collection notes and documentation.
• Review customer credit status and assist with credit hold decisions when necessary.
• Support month-end close activities, AR reconciliations, and reporting.
• Assist in improving collection processes and reducing Days Sales Outstanding (DSO).

Conhecimentos

Accounts receivable

Collections

Communication

Negotiation

Problem solving

Attention to detail

Prioritization

Formação académica

Bachelor's degree preferred

Ferramentas

SAP

Oracle

NetSuite

JD Edwards

Excel (VLOOKUP, Pivot Tables)

Descrição da oferta de emprego

Job Description

Are you an experienced Collections Specialist who thrives in a fast-paced manufacturing environment? Our client is seeking a detail oriented and results driven professional to join their accounting team. This is an excellent opportunity for someone with strong Accounts Receivable experience who enjoys building customer relationships while driving cash flow and reducing outstanding balances.

Key Responsibilities

• Manage a portfolio of commercial customer accounts and proactively collect outstanding balances.
• Monitor and analyze AR aging reports to identify delinquent accounts.
• Contact customers regarding past due invoices through phone, email, and written correspondence.
• Research and resolve payment discrepancies, deductions, short pays, and billing disputes.
• Negotiate payment arrangements and follow through to ensure timely collection.
• Collaborate with sales, customer service, and operations teams to resolve account issues.
• Process credit memos and maintain accurate collection notes and documentation.
• Review customer credit status and assist with credit hold decisions when necessary.
• Support month-end close activities, AR reconciliations, and reporting.
• Assist in improving collection processes and reducing Days Sales Outstanding (DSO).

Qualifications

• 3+ years of Accounts Receivable and Collections experience required.
• Prior experience in a manufacturing environment strongly preferred.
• Strong understanding of commercial collections, customer account management, and cash application processes.
• Experience working with ERP systems such as SAP, Oracle, NetSuite, JD Edwards, or similar.
• Advanced Microsoft Excel skills, including VLOOKUPs, pivot tables, and reporting.
• Excellent communication, negotiation, and problem-solving abilities.
• Ability to prioritize multiple accounts and deadlines in a high-volume setting.
• Strong attention to detail and commitment to accuracy.

Pay Details: $24.00 to $27.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.