Collections Analyst (Remote)

Lensa; United States; Remote; USD 45,000 - 70,000; Full time

Job summary

Join a leading career site as a Collections Analyst focused on managing customer accounts for Staples. You will analyze financial data, resolve issues, and maintain relationships, all while ensuring optimal cash collection. This remote position offers a supportive culture with flexible PTO and various benefits, suited for candidates with strong analytical and organizational skills.

Benefits

Inclusive culture with associate-led Business Resource Groups

Flexible PTO (22 days)

Online and Retail Discounts

Company Match 401(k)

Physical and Mental Health Wellness programs

Qualifications

• 3+ years’ experience in B2B Credit and Collections.
• Familiarity with methods of billing and invoicing.
• Understanding of Accounting Principles and Credit Management processes.

Responsibilities

• Managing and collecting outstanding accounts receivables.
• Building effective relationships with customers.
• Researching and reconciling Accounts Receivable issues.

Skills

Excellent written skills

Strong presentation skills

Strong analytical skills

Time management

Organizational skills

Education

Associates or Bachelor’s Degree in Business Management or Finance

Tools

Collection Software (Webcollect, Getpaid)

Microsoft suite and O365

Broad ERP Experience (Oracle, SAP)

Job description

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Lensa is the leading career site for job seekers at every stage of their career. Our client, Staples, is seeking professionals. Apply via Lensa today!

Collections Analyst (Remote)

Any,USA

Staples is business to business. You’re what binds us together.

Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and advisor to all our business leaders; working with them to accelerate the company’s profitability and growth.

What You’ll Be Doing

The Analyst is responsible for managing and collecting all the outstanding accounts receivables for a portfolio of customers.

Work with Staples Customers to build effective relationships that will result in the ability to collect, reconcile, and rationalize past dues. The focus will be on larger spend, special handling and complex accounts.

Collect cash for open Accounts Receivable

Follow up on a regular basis with the customer until a payment resolution is received. Escalate to the Team Lead if/when problems or concerns arise.

Ability to research Accounts Receivable issues and reconcile payment remittances.

Minimize bad debt write-offs and maximize cash receipts while being sensitive to internal and external customers.

Adhere to collection strategies and completion of tasks to include and not limited to on account cash, escalations, credit review, etc. within expected SLA.

Independently summarize and present findings from account reconciliations to customer and internal Staples Teams, including Sales Rep, Director and AVP, Customer Setup and Contract Gateway Teams.

What You Bring To The Table

Excellent written skills and verbal skills

Time management and strong organizational skills

Strong presentation skills such as PP, Agendas, Note taking

Ability to coordinate with other internal departments

Strong analytical skills

Ability to assess a problem and promptly resolve or escalate accordingly

Broad ERP Experience in large systems (Oracle, SAP etc.)

Intermediate and higher skills in Excel

Qualifications

What’s needed- Basic Qualifications:

3+ years’ experience in B2B Credit and Collections

What’s Needed- Preferred Qualifications

Associates or Bachelor’s Degree in Business Management or Finance

Use of Collection Software (Webcollect, Getpaid etc.)

Understanding of Accounting Principles

Understanding of Credit Management processes

Proficiency in Microsoft suite and O365

Familiarity with different methods of billing and invoicing customers

We Offer

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits Job Ref: 998

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  IT Services and IT Consulting

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