Collections Analyst

Granicus; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

A leading company in the accounting sector seeks a motivated leader to join their dynamic team. This role involves managing accounts receivable, communicating with clients, and ensuring accurate reporting on collection activities. Ideal candidates should possess experience in collections and demonstrate strong problem-solving skills, along with proficiency in MS Office and familiarity with accounting software like NetSuite.

Qualifications

• 2 years experience in accounts receivable and collections roles.
• Intermediate MS Office and Excel skills.
• Detail-oriented with exceptional problem-solving skills.

Responsibilities

• Keep accurate records and report on collection activities.
• Run aging reports and monitor accounts for overdue payments.
• Research and contact clients about overdue payments.

Skills

Communication

Problem Solving

Detail-oriented

Project Management

Adaptability

Tools

NetSuite

Salesforce

MS Office

Excel

Job description

The Granicus Accounting team is a dynamic and high performing group that partners with both internal and external customers to drive success for the Company. We are looking for a motivated and effective leader to join our accounting team. The ideal candidate would be resourceful, flexible with requests, enjoys solving problems and is effective at managing relationships and communicating.

What Your Impact Will Look Like Here

• Keeping accurate records and reporting on all collection activities
• Run aging reports and monitor accounts to identify overdue payments daily
• Research and contact clients to ask about their overdue payments via email and phone
• Update all customer records and collection efforts on all past due balances in NetSuite weekly at minimum
• Report on collection activity and escalate issues to Manager weekly
• Reconcile customer payments on their accounts when needed, including overpayments, credits, etc.
• Open OR and AREs on accounts with disputes in Salesforce.

• Review and update weekly ARE and OR escalation reporting to Management

• Assist with various accounting activities for the integration of acquired companies

You will love this job if you have

• You have 2 years of related experience in accounts receivable and collections roles.
• You communicate well with team members and customers
• You have intermediate MS Office and Excel skills
• Experience with NetSuite and Salesforce is a plus
• You are detail-oriented, with exceptional problem-solving skills
• You have effective project management skills, including challenging the status quo and identifying needs to re-assess existing approaches/processes
• You are adaptable and enjoy working in a fast-paced dynamic environment
• You have the ability to work independently in a remote environment
• You demonstrate an ability to meet deadlines without compromising accuracy