Collections Analyst (Entry Level)

Aston Carter; St. Louis (MO); Presencial; USD 33.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental & vision

401(k) Retirement Plan

Pre-tax and Roth post-tax offerings

Life Insurance

Short and long-term disability

Health Spending Account

Transportation benefits

Employee Assistance Program

Paid time off

Descripción de la vacante

Aston Carter is seeking a Collections/Billing Analyst to manage end-to-end billing and accounts receivable in a high-volume environment. The role focuses on securing timely payments, resolving billing discrepancies, and maintaining accurate financial records while supporting audits and process improvements.

Based in St. Louis, MO, this on-site, contract-to-hire position offers opportunities to engage with internal teams, enhance cash flow, and contribute to positive customer experiences through

Formación

• Bachelor's degree in Accounting or Finance or equivalent work experience.
• Proficiency in Excel for analysis and reporting.
• Ability to manage email cadence and phone outreach professionally.
• Strong analytical skills to prepare and present financial reports.
• Effective verbal and written communication with customers and internal teams.

Responsabilidades

• Contact customers by phone and email to secure payments and maintain relationships.
• Investigate and resolve billing discrepancies to ensure invoices are accurate.
• Proactively manage a portfolio of accounts to reduce past-due balances.
• Identify and resolve cash application errors to ensure correct payments.
• Investigate chargebacks and implement corrective actions.
• Issue and distribute invoices promptly and accurately.
• Process new contracts and sales ensuring billing setup is complete and correct.
• Collaborate with other departments to ensure billing accuracy and contract terms alignment.
• Address customer questions related to billing, payments, and account status with clear resolutions.
• Monitor accounts receivable and related transactions, keeping records up to date.
• Assist with customer account reconciliations to resolve discrepancies.

Conocimientos

Excel proficiency

Customer communication

Analytical reporting

Accounts receivable management

Billing inquiries handling

Educación

Bachelor's degree in Accounting or Finance

Herramientas

Excel

Descripción del empleo

Collections/Billing Analyst

Job Description

This role focuses on managing the end‑to‑end billing and accounts receivable process in a high-volume environment. The Billing and Accounts Receivable Analyst engages directly with customers to secure timely payments, resolves billing and cash application issues, and maintains accurate financial records. The position also supports audits, contributes to process improvements, and collaborates closely with internal teams to ensure billing accuracy and a positive customer experience.

Responsibilities

• Contact customers via phone and email to secure timely payments, address concerns, and maintain positive relationships.
• Investigate and resolve billing discrepancies to ensure invoices are accurate and complete.
• Proactively manage a portfolio of accounts to reduce past‑due balances and maintain current account status.
• Identify, investigate, and resolve cash application errors to ensure payments are correctly applied.
• Investigate and resolve chargeback deductions, including identifying root causes and implementing corrective actions.
• Issue and distribute invoices in a timely and accurate manner.
• Process new contracts and sales, ensuring that billing setup and related documentation are complete and correct.
• Collaborate with other departments to ensure billing accuracy and alignment with contract terms and sales activities.
• Address customer complaints and questions related to billing, payments, and account status, providing clear and effective resolutions.
• Monitor and track accounts receivable and related transactions, maintaining up-to-date records.
• Assist with customer account reconciliations, identifying and resolving discrepancies between customer records and internal systems.

Essential Skills

• Bachelors degree in Accounting or Finance, or equivalent relevant work experience.
• Proficiency in Excel, including the use of formulas for analysis and reporting.
• Ability to manage an email cadence and phone outreach to customers in a professional and consistent manner.
• Strong analytical skills to prepare, interpret, and present financial and operational reports.
• Effective verbal and written communication skills for working with customers and internal teams.

Work Environment

This role is based on‑site Monday through Friday in an office environment. Start times are flexible within a defined window, allowing employees to begin their day as early as 7:00 a.m. or as late as 8:30 a.m. Employees may take either a 30‑minute or 60‑minute lunch break. There is an option to work four 9‑hour days from Monday through Thursday and finish at noon on Friday, provided the chosen schedule remains consistent once established.

Pay and Benefits

The pay range for this position is $24.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of St. Louis, MO.

Application Deadline

This position is anticipated to close on Nov 7, 2026.

Workplace Type

This is a fully onsite position in St. Louis,MO.

About Aston Carter

Aston Carter provides world‑class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry‑leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] ([e-mail]) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.