Collections Analyst

California Department of Industrial Relations; San Francisco (CA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

California Department of Industrial Relations in San Francisco is seeking an Analyst I to perform analytical duties including filing liens, levies, and judgments with the California Superior Courts. The role involves coordinating with EDD, DLSE, and CSLB, and contacting the public about delinquent debts for the DIR Collection Unit.

The position supports the collection of delinquent accounts across multiple DIR divisions, with standard 40-hour workweeks and possible telework as approved.

Qualifications

• Proven ability to analyze case documents and draft concise summaries.
• Strong written and verbal communication skills for public outreach and interagency coordination.
• Ability to manage tasks with competing deadlines and prioritize workload.

Responsibilities

• File Liens, Levies, and Judgments with the California Superior Courts.
• Refer delinquent cases to EDD, DLSE, and CSLB as appropriate.
• Contact the public regarding delinquent debts for the DIR Collection Unit.
• Assist in the collection of delinquent Accounts Receivable for various DIR units.
• Work 40 hours per week in an office setting; telework is available as approved.

Skills

Analytical thinking

Communication

Time management

Legal procedures

Job description

Job Description And Duties

Under the supervision of the Supervisor I, the Analyst I performs analytical duties such as filing Liens, Levies, and Judgments with the California Superior Courts, referring delinquent cases to the Employment Development Department (EDD), Labor Standards and Enforcement (DLSE), and the Contractor's State License Board (CSLB). In addition, regularly contact the public regarding delinquent debts for the Department of Industrial Relations (DIR) Collection Unit. The Analyst I is responsible for the collection of delinquent Accounts Receivable (A/R) for CalOSHA, Pressure Vessel (PV), Elevators (EV), Amusement Ride and Tramway (ART), and Labor Commissioner’s Office (LCO) Wage Claim Adjudication (WCA), and Non-sufficient Funds (NSF) accounts.

This posting may be used to fill future vacancies in accordance with 2 CCR

• 249.3

To be considered for this Analyst I job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.a spx?ExamControlId=4774

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is located at: 455 Golden Gate Avenue, 10 th Floor San Francisco, CA 94102. The incumbent works 40 hours per week in an office setting, with artificial light and temperature control. The duties of this position are performed indoors. The employee's workstation is equipped with standard or ergonomic office equipment, as appropriate. Telework is available as approved by the department; travel may be required.

Special Requirements

A STATEMENT OF QUALIFICATIONS (SOQ) IS REQUIRED. The SOQ must be in 12 point Arial font, have 1" margins, be limited to no more than two (2) single-sided pages, and be in narrative form (no bullet points). Only complete applications that include an SOQ will be reviewed, and only the most qualified candidates will be interviewed. Candidates will also be evaluated on how clearly and concisely their qualifications were presented throughout the SOQ (including grammar and punctuation). Resumes and Cover Letters do not take the place of the Statement of Qualifications.

The SOQ must address the following:

• Describe your work experience, education, and training that would make you a qualified candidate to perform the duties as listed on the duty statement of this position.
• Describe your experience that demonstrates your collaboration abilities, time management skills, and communication profiency.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.