Collection Specialist

The Chefs' Warehouse; Jessup (MD); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid Vacations

Health Benefits

Weekly Pay

Life Insurance

Employee Discounts

401k

Employee Stock Purchase Plan

Job summary

Capital Seaboard is seeking a Credit & Collections AR Specialist to handle accounts receivable records and credit issue resolution. You'll monitor aging accounts, contact customers, negotiate payment plans, and maintain accurate customer profiles, contributing to the overall efficiency of the finance team.

Ideal candidates will have an Associate's degree in accounting and 2 years of accounts receivable experience, preferably within the food industry.

Qualifications

• 2 years of experience in accounts receivable, preferably in the food industry.
• Organized and detailed.
• Ability to multitask.

Responsibilities

• Monitor Accounts Receivable aging and identify past due accounts.
• Contact past due customers via phone and email daily.
• Resolve Billing and Customer Credit issues.
• Negotiate payment plans as needed.
• Maintain customer profiles and ensure accurate information.

Skills

Accounts Receivable Management

Customer Communication

Problem Solving

Multi-tasking

Attention to Detail

Education

Associates degree in accounting

Tools

Canopy

Aspen ERP

Job description

About Capital Seaboard

For over 60 years, Capital Seaboard has been a trusted provider of fresh seafood and produce to the Mid-Atlantic’s most discerning chefs and foodservice operators. With deep, long-standing relationships across the supply chain, we offer unmatched access to high-quality ingredients—delivered with consistency, care, and speed. From dockside selections to hand-picked farm produce, our team ensures every order meets the highest standards of freshness and flavor. Capital Seaboard’s commitment to reliability, culinary excellence, and personalized service has made us a preferred partner for chefs who demand the best—day in and day out.

Position Summary:

Under general direction of the Corporate Credit Manager, the Credit & Collections AR Specialist calls for maintaining accounts receivable records and resolving credit issues.

What you’ll do:

• Under the direction of the Corporate Credit Manager, monitors Accounts Receivable aging and identifies past due accounts.
• Contacts past due customers via phone and email daily.
• Resolves Billing and Customer Credit issues.
• Negotiates payment plans as needed.
• Maintains customer profiles and ensures accurate information received from sales team and forwarded to corporate for entry into the database.
• Obtains and emails requested POD’s and customer Credit Memo(s).
• Research and processes customer claims of invoice payment.
• Research and processes charge backs, returns, and NSF items.
• Answers AR phone/email inquiries and follows up.
• Under the direction of the Corporate Credit Manager provides guidance, as required, to the cash applications team for proper application of customer payment(s).
• Assists with special projects as required.
• Provide weekly reporting to Corporate Credit Manager.
• Perform other job-related duties as assigned.

About you:

• Associates degree in accounting or comparable work experience
• 2 years of experience in accounts receivable, preferably in the food industry
• Canopy/Aspen ERP systems experience preferred.
• Organized and detailed.
• Ability to multitask.

The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor.

Perks & Benefits:

• Paid Vacations, Paid Holidays
• Health, Dental and Medical Benefits
• Weekly pay
• Life Insurance
• 5% above cost for our high-quality food products
• Employee discounts for travel and events
• 401k
• Employee Stock Purchase Plan

The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We are dedicated to building an inclusive and diverse workforce.