Collection Specialist

EnerStaff LLC; Baton Rouge (LA); On-site; USD 42,000 - 52,000; Full time

Job summary

EnerStaff LLC in Baton Rouge, LA 70809, is seeking a Collections Specialist for a temp-to-hire role. The position requires on-site attendance daily, with pay between $20-$25 per hour and a 40-hour workweek (Mon-Fri, 8am-5pm). Start ASAP.

Ideal candidates have 1-2 years in Accounts Receivable or Collections, experience managing open invoices, and a high school diploma. Proficiency with ERPs (D365, SAP, Oracle, NetSuite) and strong Excel skills are essential.

Qualifications

• Minimum 1-2 years in Accounts Receivable and/or Collections.
• Proven experience managing open invoices and customer payment cycles.
• High school Diploma or Equivalent.

Responsibilities

• Make outbound collection calls to customers.
• Document collection activity directly in the ERP.
• Manage a portfolio of accounts and prioritize collections efforts.
• Respond to customer and internal emails promptly and accurately.
• Escalate high-risk accounts to leadership when needed.

Skills

AR / Collections experience

Outbound calls

ERP documentation

Excel aging

Excel reporting

Education

High school diploma

Tools

D365 Finance & Operations

SAP

Oracle

NetSuite

Job description

Collections Specialist
Temp-to-Hire

Location: Baton Rouge, LA 70809
Start:ASAP
Pay: $20-$25/ Hour
Shift:M-F 8am- 5pm, 40 hrs/ week

On-Site Requirement

• Must be able to commute daily(onsite attendance required daily). Not a remote position.

Experience

• Minimum 1-2 yearsin Accounts Receivable and/or Collections
• Proven experience managing open invoices and customer payment cycles
• High school Diploma or Equivalent

Systems & Technical Skills

• Experience withD365 Finance & Operationspreferred
  or similar ERPs: SAP, Oracle, NetSuite, etc.
• Strong ability to document collection activity directly in the ERP
• Skilled inExcelfor aging reviews, account tracking, and reporting

Collections & Communication Skills

• Experience makingoutbound collection callsto customers
• Professional and confident in resolving payment issues
• Timely and accurate in responding to customer and internal emails
• Able to manage a portfolio of accounts and prioritize collections efforts

Problem Solving & Escalations

• Strongproblem-solving skillsto identify root causes of delinquency
• Ability to handle account disputes and work cross-functionally toward resolution
• Knows when and how to appropriatelyescalatehigh-risk accounts, non-payment, or billing concerns to leadership

Work Habits & Documentation

• Consistently addsdetailed noteson customer interactions and follow-ups
• Able to follow procedures and escalation workflows
• Can workindependentlyonce trained while staying aligned with team priorities

Professional Expectations

• Must have ago-getter attitudeand strong team spirit
• Positive, proactive mindset with willingness to support the broader AR function