Collection Assistant

Graybar; Chesterfield (MO); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Employee stock ownership plan

Medical, dental, vision coverage

Paid vacation and holidays

401(k) with company match

Life insurance

Job summary

Graybar is seeking a Collection Assistant in Missouri to manage a defined portfolio of accounts, build customer relationships, and drive timely payment of invoices. You will provide customers with account reports, maintain accurate data, and support collection goals in a role with standard daytime hours.

Ideal candidates bring strong customer service skills, the ability to handle a steady stream of inquiries, and 3+ years of related experience with an associate degree preferred.

Qualifications

• Customer service and communication skills.
• Ability to handle a consistent volume of customer inquiries.
• 3+ years related experience preferred.
• 2 year degree preferred.

Responsibilities

• Develop relationships with your assigned portfolio of customers.
• Ensure invoices are being paid in a timely manner; meet assigned collection goals.
• Provide customers with reports and information on their accounts.
• Update customer data.

Skills

Customer service

Communication skills

Inquiries handling

Education

Associate degree

Job description

Make a difference.

As a Collection Assistant, you will perform collection duties for a defined portfolio of accounts.

In This Role You Will

• Develop relationships with your assigned portfolio of customers
• Ensure invoices are being paid in a timely manner; meet assigned collection goals
• Provide customers with reports and information on their accounts
• Update customer data

What You Bring To The Table

• Customer service and communication skills
• Ability to handle a consistent volume of customer inquiries
• 3+ years related experience preferred
• 2 year degree preferred

Shift and Hours: Monday - Friday; 8 am to 5 pm

Compensation Details: The expected rate of pay for this position is $24.00 per hour.

The Value Of Graybar

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:

• Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
• Life Insurance coverage for you and options for your family.
• Save on expenses with Flexible Spending Accounts.
• Enjoy our Disability Benefits at no cost to you.
• Share in our success with Profit Sharing Plans.
• 401(k) Savings Plan with company match to help secure your future.
• Paid Vacation & Sick Days to spend time away from work or in case of an illness.
• Rest and recharge during our Paid Holidays throughout the year.
• Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
• Volunteer with Community Time Off to give back to the community.
• Predictable Work Schedules to plan your life: no weekends or nights for most roles.
• Celebrate your and others' achievements with our Employee Recognition Program.
• Reach your career goals with our Educational Reimbursement and Career Development Programs.
• And More Perks that support your well-being and career growth.

Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business.

We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Equal Opportunity Employer/Vet/Disabled