Colleague Financial Aid Consultant - Higher Education

SIG (Strata Information Group); San Diego (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

Paid parental leave

Paid holidays

401(k) with 5% employer contribution

Pet insurance

Job summary

SIG (Strata Information Group) is seeking a Financial Aid Consultant – Colleague to guide higher education clients through Colleague Financial Aid implementations and optimization. This full‑time role involves advising on best practices, regulatory alignment, and on‑site client support as needed.

The ideal candidate has 3–5 years in higher education financial aid and strong Colleague Financial Aid experience, with excellent communication skills and the ability to travel up to 25% for client

Qualifications

• 3–5 years working within the Higher Education Industry as an experienced and knowledgeable subject matter expert in financial aid.
• 3–5 years of experience actively working within the Ellucian Colleague Financial Aid module, demonstrating advanced user proficiency.
• Experience in a consulting capacity, focusing on enhancing business processes, creating standard work, and enhancing operating efficiency.
• Demonstrated expertise using Colleague to improve and automate business processes within the Financial Aid office at a college or university.
• Ability to quickly identify and troubleshoot technical and/or functional issues within the Colleague Financial Aid module to mitigate risk and minimize interruptions to the client’s business operations.
• Demonstrated, and exceptional experience communicating effectively across various areas of the business.
• Demonstrated ability to work independently and with a sense of urgency when needed to provide clients with real‑time and on‑time support.
• Possess a deep understanding of where student financial aid data lives within Colleague to provide clients with support running reports within Colleague, as well as support SIG technical consultants when needed with any report writing outside of Colleague.
• The ability to travel up to 25%

Responsibilities

• Lead clients through the full implementation of the Colleague Financial Aid module using Colleague provided documentation along with industry best practices.
• Provide clients with post go live support using industry and SIG best practices to optimize their standard work and processes to make best use of their Colleague financial aid module.
• Provide clients with short‑term consulting support to assess their existing processes and provide guidance on optimization wherever possible.
• Provide clients with federal/state regulatory support where needed/identified to ensure compliance with the US Department of Education.
• Provide clients with best practices and support where needed/identified on the full financial aid cycle for an academic year.
• Provide clients with support via managed services if needed/identified to provide on the ground support for a defined period.

Skills

Higher Education

Financial Aid

Colleague Financial Aid

Consulting

SQL queries

Travel 25%

Tools

Ellucian Colleague

SQL

Job description

SIG (Strata Information Group) is seeking a Financial Aid Consultant – Colleague to guide higher education clients through Colleague Financial Aid implementations and optimization. This full‑time role involves advising on best practices, regulatory alignment, and on‑site client support as needed.

The ideal candidate has 3–5 years in higher education financial aid and strong Colleague Financial Aid experience, with excellent communication skills and the ability to travel up to 25% for client