Collateral Processor Specialist - Retail Bank Operations

PNC Financial Services Group, Inc.; United States; Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Medical/prescription drug coverage (H)

Dental and vision options

Employee and spouse/child life보험

Short and long-term disability

401(k) with PNC match

Pension and stock purchase plans

Dependent care reimbursement account

Back-up child/elder care

Adoption, surrogacy, and doula reimb./

Educational assistance, including full

Wellness program with financial incent

Résumé du poste

PNC Financial Services Group, Inc. is seeking a Collateral Processor Specialist within its Retail Bank Operations. You will be based in Pittsburgh, PA, Cleveland, OH, or Miamisburg, OH, handling title review, lien verification, and coordination with partners to resolve issues.

The role emphasizes accuracy, timely processing, and clear communication to support loan portfolios. The position requires liaising with internal teams and external offices, applying fees, and ensuring records are correct

Qualifications

• Associates degree required; four or more years of related business or functional experience preferred.
• Knowledge of title processing, public records verification, and lien resolution processes is desired.
• Experience coordinating with internal and external partners to resolve title issues and maintain accurate notes across systems.

Responsabilités

• Review title binders to determine unreleased liens.
• Verify public records through county websites and offices.
• Coordinate with internal and external partners to resolve title issues.
• Research legal descriptions and verify accuracy against deeds.
• Assess and apply fees to correct title issues.
• Monitor a pipeline of 100-200 accounts to meet deadlines.
• Request releases for prior mortgages when needed.
• Know how to file a title claim.
• Maintain clear, concise notes across multiple systems.
• Communicate with requestors via email and phone.

Connaissances

Business Administration

Corporate Finance

Documentations

Economic Policy

Investment Management

Legal Operations

Real Estate

Trading Strategies

Accuracy and Attention to Detail

Decision Making and Critical Thinking

Effective Communications

Flexibility and Adaptability

Managing Multiple Priorities

Operational Functions

Problem Management Process

Products and Services

Standard Operating Procedures

Formation

Associates

Description du poste

Position Overview

The scope of Retail Bank Operations is impressively broad and encompasses a wide range of critical functions. These include managing the cash needs for our branch and ATM networks, printing and mailing important bank documents, and handling both inbound and outbound collections for home lending, automobile, and card services. Additionally, Retail Bank Operations focuses on loan mitigation and investor operations, developing process improvement and automation opportunities, overseeing the daily processing of cash and check deposits, bill payments, and executes strategic quality management functions. At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company’s success.

As a Collateral Processor Specialist within PNC's Retail Bank Operations organization, you will be based in Pittsburgh, PA, Cleveland, OH or Miamisburg, OH.

Schedule

Schedule: Monday - Friday 7:00am -4:00 pm EST

Job Description

• Review title binders to determine if there is an outstanding unreleased lien
• Verify public records through county websites and offices
• Must be able to coordinate with internal and external partners to resolve title issues
• Research legal descriptions and verify they are correct and match deed
• Assess fees to correct title issues
• Monitor pipeline of 100-200 accounts meeting timely deadlines
• Must be able to request releases for prior mortgages
• Must know how to file a title claim
• Must have clear and concise notes on multiple systems
• Clear communication with requestors through email and phone services

Visa Sponsorship

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Culture

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance.

Values

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills, Competencies & Experience

• Preferred Skills: Business Administration, Corporate Finance, Documentations, Economic Policy, Investment Management, Legal Operations, Real Estate, Trading Strategies
• Competencies: Accuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating Procedures
• Work Experience: Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 4+ years of related business or functional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education, Certifications & Licenses

• Education: Associates
• Certifications: No Required Certification(s)
• Licenses: No Required License(s)
• Language Assessments: No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $0.00 – $0.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education.

Application Window

Generally, this opening is expected to be posted for two business days from 09/21/2026, although it may be longer with business discretion.

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• A robust wellness program with financial incentives

In addition, PNC generally provides the following paid time off, depending on your eligibility:

• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• Between 15 to 25 vacation days each year, depending on career level
• Years of service

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Company Heritage

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve.

Total Rewards

Check out the top reasons to join PNC. PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page.