Collateral Processing & Documentation Specialist

PNC Financial Services Group, Inc.; Miamisburg (OH); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Life insurance

Disability protection

401(k) with match

Pension & stock purchase

Dependent care reimbursement

Backup care

Adoption & surrogacy support

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. seeks a professional to support Retail Bank Operations, focusing on collateral processing, document handling, and cross-functional collaboration to ensure accurate, timely transactions.

The role requires strong attention to detail, mortgage documentation knowledge, and organizational skills, with a Monday–Friday schedule 7:00 am–4:00 pm ET. You will work with internal partners to resolve exceptions, review transactions, and contribute to process improvements

Qualifications

• Strong attention to detail and accuracy.
• Critical thinking and problem-solving abilities.
• Experience with mortgage documentation processes and requirements.
• Familiarity with financial operations and regulatory expectations.

Responsibilities

• Utilizes standard procedures to execute complex or escalated collateral processing activities.
• May have specific responsibility for a specialized product or functional area.
• Processes collateral activities, including perfections, continuations and releases, per established policies and regulations.
• Partners with internal/external business partners to route communications, documents, or actions to complete transactions.
• Identifies and resolves exceptions and escalates appropriately.
• Interacts with customers and manages assigned accounts or portfolios.
• Ensures materials and documentation are available to complete transactions.
• Supports training of new employees and junior team members.
• Provides responses and documentation to inquiries and ad hoc requests.
• Performs complex research and reviews unique transactions and related documents.
• Verifies work for completeness, accuracy, and policy conformance.

Skills

Excel Experience

Attention to Detail

Critical Thinking

Mortgage Documentation Knowledge

Organizational Skills

Education

Associates

Job description

PNC Financial Services Group, Inc. seeks a professional to support Retail Bank Operations, focusing on collateral processing, document handling, and cross-functional collaboration to ensure accurate, timely transactions.

The role requires strong attention to detail, mortgage documentation knowledge, and organizational skills, with a Monday–Friday schedule 7:00 am–4:00 pm ET. You will work with internal partners to resolve exceptions, review transactions, and contribute to process improvements