Collaborative Tools Platform SME (Atlassian Tools Administrator)

DecisiveInstincts; Virginia (MN); Remote; USD 120,000 - 150,000; Full time

Job summary

DecisiveInstincts is seeking a Senior Subject Matter Expert (Applications) to enhance their Atlassian tools. The role involves leading configuration and optimization activities, ensuring alignment with organizational workflows, and collaborating with stakeholders. Candidates must possess a secret clearance and have extensive experience in Atlassian tool management and integrations. This remote position allows candidates to work flexibly while engaging with a dynamic team dedicated to quality and excellence.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Life and AD&D Insurance

401(k) Savings Plan

Education and Professional Training

Flexible Spending Accounts

Employee Referral Programs

Paid Holidays: 11 per year

Paid Time Off (PTO)

Qualifications

• 8+ years experience in enterprise-level Atlassian tool management.
• 5+ years in Atlassian customization, integration, automation.
• Strong leadership in supporting collaboration platforms.

Responsibilities

• Lead the configuration, customization of Atlassian tools.
• Develop and automate processes using Jira Automation, REST APIs.
• Provide tiered support and manage user permissions.

Skills

DevOps

Automation

Collaboration

Education

Bachelor’s or Master’s in Computer Science

Tools

Jira

Confluence

Bitbucket

Bamboo

Job description

DecisiveInstincts is hiring aSeniorSubject Matter Expert(Applications)-Remote but must be able to travel to Clarksburg, VA . This requires a secret clearance.

Responsibility:

• Lead enterprise-level configuration, customization, and optimization of Atlassian tools to ensure scalability, performance, and alignment with organizational workflows.
• Design and implement integrations between Atlassian tools and other enterprise systems (e.g., CI/CD pipelines, version control).
• Develop and automate processes using Jira Automation, REST APIs, Groovy, or Python.
• Provide tiered support, manage user permissions, security configurations, and enforce standardized governance across Atlassian platforms.
• Collaborate with stakeholders to drive tool adoption, deliver user training, and produce technical documentation, including FISMA-related compliance artifacts.
• Experience working in an Agile/SAFe environment using Jira, Confluence, Bitbucket, and Bamboo.

Requirements:

• Secret Clearance
• Minimum of 8 years’ experience recommended inenterprise-level Atlassian tool management.In absence of years of experience, certifications or past work may be used to show the level of experience needed to perform at this level.
• Minimum 5 years in Atlassian customization, integration, and automation.Minimum 2 years’ experience managing Atlassian infrastructure in AWS.
• Proven expertise in AWS GovCloud environments supporting enterprise COTS applications.
• Strong DevOps and automation experience aligned with Atlassian ecosystems.
• Strong leadership in supporting collaboration platforms and enforcing enterprise standards.
• Bachelor’s or Master’s in Computer Science, Information Systems, or related fieldpreferred.
• Any of the following certificationspreferred- Atlassian Certified Expert (or combination of Atlassian certifications), Atlassian Certified Jira Administrator (Data Center & Server), Atlassian Certified Confluence Administrator, SAFe 6.0 Program Consultant (SPC) or SAFe Agilist (SA), AWS Certified Solutions Architect – Associate (for environments hosted in AWS), Certified Scrum Professional (CSP), Certified Information Systems Security Professional (CISSP) (if involved in governance/security)

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 26+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!

Core Capabilities:

• Advanced and Managed IT Services
• Agile Software Development
• DevSecOps
• Cybersecurity
• Health IT
• C4ISR & SIGINT
• Data Center Engineering & Operations
• Engineering & Installation

Why ActioNet?

At ActioNet, our Passion for Quality is at the heart of everything we do:

• Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters.
• Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence.
• Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation.

ActioNet is proud to be named a Top Workplace for the twelfth year in a row (2014 - 2025). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.

What's in It For You?

As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?

ActioNet is an equal-opportunity employer and values inclusion at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program:

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life and AD&D Insurance
• 401(k) Savings Plan
• Education and Professional Training
• Flexible Spending Accounts (FSA)
• Employee Referral and Merit Recognition Programs
• Employee Assistance and Identity Theft Protection
• Paid Holidays: 11 per year
• Paid Time Off (PTO)
• Disability Insurance

ActioNet is an equal opportunity employer and value inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

********Direct Applicants, only. No Agencies, No third-party recruiters, please********