Collaborative Tools Platform SME (Atlassian Tools Administrator) | Req#3866

ActioNet, Inc.; Virginia (MN); Remote; USD 90,000 - 130,000; Full time

Job summary

An innovative firm is seeking a Senior Subject Matter Expert to lead the management of enterprise-level Atlassian tools. This role offers the opportunity to work remotely while also requiring occasional travel to Clarksburg, VA. You will be responsible for configuring, customizing, and optimizing tools like Jira and Confluence, ensuring they align with organizational workflows. With a strong focus on DevOps and automation, you will collaborate with stakeholders to enhance tool adoption and provide user training. Join a company recognized for its commitment to quality and employee growth, and be part of meaningful projects that support national security missions.

Benefits

Medical insurance

Vision insurance

Life insurance

401(k) plan

Training opportunities

Paid holidays

PTO

Supportive work environment

Employee growth programs

Community impact initiatives

Qualifications

• 8+ years of experience in managing enterprise-level Atlassian tools.
• Strong expertise in AWS GovCloud environments.

Responsibilities

• Lead configuration and optimization of Atlassian tools for scalability.
• Design integrations between Atlassian tools and enterprise systems.

Skills

Atlassian tool management

Jira customization

AWS

DevOps

REST APIs

Python

Agile methodologies

Education

Bachelor’s in Computer Science

Master’s in Information Systems

Tools

Jira

Confluence

Bitbucket

Bamboo

Job description

DecisiveInstincts is hiring a Senior Subject Matter Expert (Applications) - Remote but must be able to travel to Clarksburg, VA. This position requires a secret clearance.

Responsibilities:

1. Lead enterprise-level configuration, customization, and optimization of Atlassian tools to ensure scalability, performance, and alignment with organizational workflows.
2. Design and implement integrations between Atlassian tools and other enterprise systems (e.g., CI/CD pipelines, version control).
3. Develop and automate processes using Jira Automation, REST APIs, Groovy, or Python.
4. Provide tiered support, manage user permissions, security configurations, and enforce standardized governance across Atlassian platforms.
5. Collaborate with stakeholders to drive tool adoption, deliver user training, and produce technical documentation, including FISMA-related compliance artifacts.
6. Experience working in an Agile/SAFe environment using Jira, Confluence, Bitbucket, and Bamboo.

Requirements:

1. Minimum of 8 years’ experience in enterprise-level Atlassian tool management. Certifications or past work may substitute for experience.
2. Minimum 5 years in Atlassian customization, integration, and automation. At least 2 years managing Atlassian infrastructure in AWS.
3. Proven expertise in AWS GovCloud environments supporting enterprise COTS applications.
4. Strong DevOps and automation experience aligned with Atlassian ecosystems.
5. Strong leadership in supporting collaboration platforms and enforcing enterprise standards.
6. Bachelor’s or Master’s in Computer Science, Information Systems, or a related field preferred.
7. Preferred certifications include Atlassian Certified Expert, Jira Administrator, Confluence Administrator, SAFe Program Consultant, AWS Solutions Architect, Scrum Professional, or CISSP.

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. With over 26 years of proven performance, ActioNet is a trusted innovator!

Our Services Include:

• Advanced and Managed IT Services
• Agile Software Development
• DevSecOps
• Cybersecurity
• Health IT
• C4ISR & SIGINT
• Data Center Engineering & Operations

Why Choose ActioNet?

We are committed to quality, employee growth, customer satisfaction, and community impact. Recognized as a Top Workplace for 12 consecutive years (2014-2025), with a 98% customer retention rate, we are passionate about supporting national security missions.

What’s in It for You?

Join our team to work on meaningful projects, develop your skills, and grow your career in a supportive environment that values innovation and inclusion. We provide comprehensive benefits including medical, vision, life insurance, 401(k), training, paid holidays, PTO, and more.

ActioNet is an equal opportunity employer. We value diversity and do not discriminate based on race, religion, gender, sexual orientation, age, veteran status, disability, or other protected categories.

********Direct applicants only. No agencies or third-party recruiters, please.********

Core Value:

Instill Integrity in everything we do.