Coldline Team Member

Freddy’s Frozen Custard & Steakburgers; Paragould (AR); On-site; USD 17,000 - 22,000; Full time

Job summary

Freddy's in Paragould, AR is seeking a friendly team member to greet guests, take orders, and serve custard items, supporting dining room service and maintaining Freddy’s high standards of hospitality, quality and cleanliness.

You will welcome guests, handle drive-thru orders, process payments, operate the register and ensure accuracy. You’ll help prepare custard items, keep the dining area clean and follow all safety and sanitation guidelines daily.

Qualifications

• Experience in customer service is preferred.
• Ability to greet guests and take accurate orders.
• Willingness to work at a fast pace in a team setting.
• Capable of following safety and sanitation procedures.

Responsibilities

• Welcome guests and take orders correctly, including drive-thru
• Receive payments and present change to customers
• Manage the register, including all credit card and cash operations
• Ensure a balance of the register at the end of the shift or working period
• Prepare custard items as directed in a sanitary and timely manner
• Assume responsibility for quality of the products that is served
• Engage with guests and seek feedback
• Maintain cleanliness of dining room
• Follow proper washing, sanitation, hygiene and safety procedures
• Assemble and disassemble equipment
• Perform other related duties as assigned by the manager

Skills

Guest Service

Dependability

Attention to Detail

Initiative

Teamwork

Job description

Coldline team members participate together to greet guests, take orders and prepare custard items while attending to the dining room and upholding Freddy’s standards of hospitality, quality and cleanliness.

All Freddy’s employees are responsible for treating guests with the highest level of respect and communicating with them in an energetic, friendly and cheerful manner.

An individual in this role will have the following responsibilities:

• Welcome guests and take orders correctly, including drive-thru
• Receive payments and present change to customers
• Manage the register, including all credit card and cash operations
• Ensure a balance of the register at the end of the shift or working period
• Prepare custard items as directed in a sanitary and timely manner
• Assume responsibility for quality of the products that is served
• Engage with guests and seek feedback
• Maintain cleanliness of dining room
• Follow proper washing, sanitation, hygiene and safety procedures
• Assemble and disassemble equipment
• Perform other related duties as assigned by the manager

To perform the job successfully, an individual should demonstrate the following competencies:

• Guest Service
• Dependability
• Attention to Detail
• Initiative
• Teamwork

To perform the physical requirements of this position, an individual should be able to:

• Walk, bend, climb, reach, kneel, push, pull and lift up to 25 pounds
• Operate cash register, custard machine and other front of the house equipment
• Stand for long periods of time
• Hear and respond appropriately to guests