Cold Head Field Service Engineer

ZipRecruiter; Denver (CO); On-site; USD 60,000 - 85,000; Full time

Job summary

A leading healthcare technology management company is seeking an MRI Magnet Cryogen Field Service Engineer to provide technical support, troubleshooting, and repair of medical imaging equipment. The ideal candidate will thrive in a dynamic field environment, ensuring customer satisfaction while maintaining high standards. This role requires a strong background in medical equipment, a willingness to travel, and excellent customer service skills.

Benefits

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Qualifications

• 5+ years of experience required in Medical Equipment Industry.
• High School Diploma or GED necessary.
• Cryogen handling experience is a bonus.

Responsibilities

• Provide on-demand technical support including afterhours phone support.
• Install, troubleshoot, and repair diagnostic imaging equipment.
• Accurately document all service activities in accordance with company standards.

Skills

Customer Service Skills

Communication Proficiency

Electrical Mechanical Skillset

Relationship Management

Business Acumen

Education

High School Diploma or GED

5+ years of experience in the Medical Equipment Industry

Training Certifications as equivalent

Some college

Job description

Job DescriptionJob Description

MRI Magnet Cryogen Field Service Engineer

Apply

Salary Range:$60,000.00 To $85,000.00 Annually

Field Service Engineer

Are you ready to join one of the biggest names in Healthcare Technology Management?

Are you ready to be part of something special...

This is your opportunity to get in the door as we EXPLODE in growth!

If you are energetic and passionate --> YOU NEED TO APPLY

Who We Are:

Founded by Philip Revien and Michael Fischer in 2014, 626 provides maintenance expertise on all medical technology equipment manufacturers and modalities. Philip and Michael first met in the maternity ward of a South Florida hospital on June 26, 2012, the day each of their sons were born. The vision for 626 (a tribute to their sons’ birth dates) was also born that day.

The pair began talking and soon realized they shared a common goal— improving patient care. Two years later, 626 was established. What began as two men in a garage, 626 now employs more than 100 employees nationwide and has emerged as one of the fastest-growing third-party company in the healthcare technology management market.

Summary/ Objectives

Thrives to provide technical support and troubleshooting assistance with equipment and maintain a high quality of customer satisfaction.

Essential Responsibilities

1. Provide on demand technical support to customers including afterhours phone support.

2. Install, troubleshoot and repair diagnostic imaging equipment on their own with little to no assistance unless it requires additional manual strength.

3. Accurately document all service activities in accordance with the Company Quality Standards.

4. Submitting field service reports timely and according to functional standards.

5. Communicate with account manager on services.

6. Build a working bond between the customer and the company by being a helpful resource and asset to our customers that they service.

7. Manage and Maintain company assets required to perform all necessary job functions.

Competencies

1. Ability to follow procedures and instructions.

2. Ability to work well with others.

3. Complete service requests on imaging equipment.

4. Communication Proficiency.

5. Business Acumen.

6. Customer Service Skills.

7. Relationship Management.

Supervisory Responsibility

Assist all field service supervisors and interns with service calls. Provide remote and technical assistance when needed.

Work Environment

This job operates in the field where the individual will be going to several different sites to and will be around a variety of medical imaging equipment.

Work Schedule

Salaried nonexempt employee working during and after business hours when needed to provide customer support.

Physical demands

The physical requirements that are essential to perform this job are to talk and to hear. It will also be required by the employee to frequently stand; walk, lift up to 75 Lbs; occasional use of a ladder; to use hands to handle or feel; and reach with hands and arms.

Travel

Majority of this position requires travel to all sites for equipment repair. The individual in this position must be willing to travel and drive distances to get to a variety of sites. Travel includes getting on a plane or driving to get to a job site.

Benefits:

• 401(k)

• 401(k) matching

• Dental insurance

• Health insurance

• Health savings account

• Life insurance

• Paid time off

• Vision insurance

Education and Experience

• 5+ years of experience in the Medical Equipment Industry Required or Training Certifications as an equivalent

• High School Diploma or GED Required

• Some college

• Cryogen handling experience a bonus

• Will train the right person who possesses a strong electrical mechanical skillset

626 Opco, LLC provides employment opportunities to all individuals regardless of , , , , (including and ), , , marital status, or genetic information.

Please note that this job description is not a complete and comprehensive list of duties and responsibilities that are required of the employee. A responsibility or duties can or will change at any time with or without notice.