Coffeehouse Shift Supervisor: Lead with Heart & Craft

Starbucks Corp.; Tomball (TX); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with employer match

Paid vacation

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensure the preparation of quality beverages and foods, and create a welcoming environment for customers. The role emphasizes teamwork, adherence to standards, and strong customer service leadership.

The position requires six months of customer-facing experience, capability to delegate tasks, and flexibility across early mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience in a role requiring interaction with customers.
• Experience delegating tasks to two or more employees.
• Ability to coach food and beverage preparation to standard recipes and customize when needed.
• Flexible hours including early mornings, evenings, weekends, nights or holidays.
• Direct the work of others and learn quickly.

Responsibilities

• Lead the shift with craft and heart to provide a welcoming space for the community.
• Ensure quality beverages and food products meet standards.
• Enforce store policies, safety, and security measures.
• Coach and guide team in food and beverage preparation and customer service.
• Delegate tasks to teammates to ensure smooth operations.

Skills

Customer service

Team leadership

Interpersonal skills

Communication skills

Cash handling

Delegation

Retail knowledge

Food & beverage prep knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensure the preparation of quality beverages and foods, and create a welcoming environment for customers. The role emphasizes teamwork, adherence to standards, and strong customer service leadership.

The position requires six months of customer-facing experience, capability to delegate tasks, and flexibility across early mornings, evenings, weekends, and holidays.