Coffeehouse Shift Supervisor — Lead with Craft & Connection

Starbucks Corp.; Weaverville (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision Insurance

401(k) with employer match

Tuition coverage

Paid vacation

Sick time

Holidays

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the community. You will coach beverage and food preparation, direct the team, and maintain store standards with a focus on exceptional customer service.

The role requires experience in customer-facing environments, strong communication, and teamwork. Benefits include comprehensive health options, paid time off, and opportunities for growth.

Qualifications

• Six (6) months of experience in a position that required interaction with customers.
• Six (6) months of experience delegating tasks to other employees and coordinating tasks of two or more employees.
• Ability to direct the work of others and learn quickly.
• Strong oral communication and interpersonal skills.

Responsibilities

• Lead shift with craft and heart to maintain a welcoming space for customers.
• Direct and coach beverage and food preparation to standard recipes or customize for customers.
• Delegate tasks to team members and coordinate two or more employees.
• Ensure quality beverages and food, cash handling, and store safety.

Skills

Customer service

Team leadership

Communication

Retail environment

Interpersonal skills

Teamwork

Staff delegation

Tools

Cash handling

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the community. You will coach beverage and food preparation, direct the team, and maintain store standards with a focus on exceptional customer service.

The role requires experience in customer-facing environments, strong communication, and teamwork. Benefits include comprehensive health options, paid time off, and opportunities for growth.