Coffeehouse Shift Supervisor: Lead with Craft & Care

Starbucks Corp.; Brunswick (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition coverage

Paid vacation

Disability insurance

Parental leave

Job summary

Starbucks Coffee Company in Brunswick, OH is seeking a shift supervisor who will lead with craft and heart to ensure a welcoming, high-quality experience for the community. You will supervise teammates, coach baristas, and uphold store policies while delivering quality beverages and food to customers.

This role requires at least 6 months of customer service experience, ability to direct others, and strong communication.

Qualifications

• Six months of experience in a role requiring constant customer interaction and fulfilling requests.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Experience delegating tasks and coordinating two or more employees.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Direct the work of team members and ensure high-quality beverages and food.
• Uphold store policies, safety, cash handling, and customer service standards.

Skills

Direct others

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Brunswick, OH is seeking a shift supervisor who will lead with craft and heart to ensure a welcoming, high-quality experience for the community. You will supervise teammates, coach baristas, and uphold store policies while delivering quality beverages and food to customers.

This role requires at least 6 months of customer service experience, ability to direct others, and strong communication.