Coffeehouse Shift Supervisor — Lead Craft & Team Growth

Starbucks Corp.; West Des Moines (IA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage

401(k) with employer match

Paid vacation

Parental leave

Bean Stock equity

Bonus program

Job summary

Starbucks Corp. is seeking a Shift Supervisor in a fast-paced Starbucks store in Iowa. You will lead with craft and heart, ensuring a welcoming space for the community while maintaining high standards for beverages, food, and customer service.

Responsibilities include directing staff, training on recipes, handling cash, and upholding safety policies. You will collaborate with a team to deliver exceptional experiences across peak hours and holidays.

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to direct others and learn quickly.
• Knowledge of the retail environment and store safety policies.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Maintain regular attendance, punctuality, and flexibility with hours.
• Ensure quality beverages and food per standard recipes and customer requests.
• Oversee cash handling, store safety, and security procedures.
• Coach team on food and beverage preparation and customer service.
• Delegate tasks and coordinate two+ employees to meet store goals.

Skills

Customer service

Team leadership

Food prep

Beverage prep

Communication

Interpersonal skills

Retail knowledge

Flexibility

Attendance

Job description

Starbucks Corp. is seeking a Shift Supervisor in a fast-paced Starbucks store in Iowa. You will lead with craft and heart, ensuring a welcoming space for the community while maintaining high standards for beverages, food, and customer service.

Responsibilities include directing staff, training on recipes, handling cash, and upholding safety policies. You will collaborate with a team to deliver exceptional experiences across peak hours and holidays.