Coffeehouse Shift Supervisor — Lead Craft & Team

Starbucks Corp.; Fort Dodge (IA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company in Fort Dodge, IA seeks a dedicated Shift Supervisor who will lead with craft and heart to maintain a welcoming store atmosphere. You’ll guide team members, ensure quality beverages and food, and model exceptional customer service.

Responsibilities include coaching staff, delegating tasks, handling cash and ensuring store safety. Flexible hours and a commitment to punctual attendance are required; benefits include health coverage, a 401(k) plan, tuition assistance,

Qualifications

• Six months+ experience in a customer-facing role and delegating tasks to others.
• Ability to coach food/beverage prep to standard recipes and accommodate substitutions.
• Comfort with cash handling, store safety, and security procedures.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Direct and coach team members, delegate tasks, and ensure smooth shift operations.
• Prepare and ensure quality beverages and food to standard recipes, with customer customization when needed.
• Perform cash handling, maintain store safety and security, and adhere to policies.

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Fort Dodge, IA seeks a dedicated Shift Supervisor who will lead with craft and heart to maintain a welcoming store atmosphere. You’ll guide team members, ensure quality beverages and food, and model exceptional customer service.

Responsibilities include coaching staff, delegating tasks, handling cash and ensuring store safety. Flexible hours and a commitment to punctual attendance are required; benefits include health coverage, a 401(k) plan, tuition assistance,