Coffeehouse Shift Supervisor: Lead Craft & Service

Starbucks Corp.; Jacksonville (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage

Paid vacation

401(k)

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart in a welcoming coffeehouse for the Jacksonville community. You will ensure quality beverages and food, coach team members, and uphold store standards with a focus on safety and customer care.

The role requires 6 months of customer-facing experience, ability to delegate tasks, and flexible availability including early mornings, evenings, weekends, and holidays. Join a company that supports growth and benefits.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.

Responsibilities

• Lead with craft and heart to make your coffeehouse a welcoming space for the community.
• Direct the work of others and coordinate the tasks of two or more employees.
• Prepare and ensure quality beverages and food products to standard recipes or customized for customers.
• Uphold store policies, safety and security, and cash handling requirements.
• Provide exceptional customer service and brighten every shift.

Skills

Customer service

Team supervision

Effective communication

Interpersonal skills

Attendance and punctuality

Adaptability

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart in a welcoming coffeehouse for the Jacksonville community. You will ensure quality beverages and food, coach team members, and uphold store standards with a focus on safety and customer care.

The role requires 6 months of customer-facing experience, ability to delegate tasks, and flexible availability including early mornings, evenings, weekends, and holidays. Join a company that supports growth and benefits.