Shift Supervisor — Craft Coffee Leader

Starbucks Corp.; Jacksonville (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) employer match

Tuition assistance program

Paid time off

Holiday pay

Job summary

Starbucks Coffee Company in Jacksonville is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community while maintaining quality beverages and safe operations.

This role requires flexible availability, team leadership, task delegation, and strong customer service skills. It emphasizes training, adherence to recipes, and producing consistent experiences for every guest.

Qualifications

• Six months in a role with daily customer interactions.
• Ability to follow standard beverage/food recipes and adapt as needed.
• Experience delegating tasks to two or more teammates.
• Flexibility to work early mornings, evenings, weekends, and holidays.
• Knowledge of cash handling and store safety procedures.

Responsibilities

• Lead the store team during shifts and ensure smooth operations.
• Coach and develop crew to meet quality standards.
• Prepare beverages and food to recipe specs and customize when requested.
• Maintain safety, security, and customer service excellence.

Skills

Direct work of others

Quick learner

Effective communication

Retail knowledge

Team player

Relationship building

Job description

Starbucks Coffee Company in Jacksonville is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community while maintaining quality beverages and safe operations.

This role requires flexible availability, team leadership, task delegation, and strong customer service skills. It emphasizes training, adherence to recipes, and producing consistent experiences for every guest.