Coffeehouse Shift Supervisor: Lead Craft & Community

Starbucks Corp.; San Clemente (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Tuition coverage

401(k) match

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead the store team, ensure quality beverages and food, and maintain a welcoming guest experience. You will coach colleagues, manage tasks, and uphold store standards during flexible hours across mornings, evenings, weekends, and holidays.

The role emphasizes leadership, reliability, and the ability to motivate a diverse team while delivering exceptional customer service and adhering to company policies.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and coordinating two or more employees
• Ability to direct the work of others
• Ability to learn quickly
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Responsibilities

• Lead store operations and ensure quality beverages and food products, cash handling and store safety
• Coach and delegate tasks to team members to deliver fast, friendly service

Skills

Directing others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead the store team, ensure quality beverages and food, and maintain a welcoming guest experience. You will coach colleagues, manage tasks, and uphold store standards during flexible hours across mornings, evenings, weekends, and holidays.

The role emphasizes leadership, reliability, and the ability to motivate a diverse team while delivering exceptional customer service and adhering to company policies.