Coffeehouse Shift Lead - Craft & Community

Starbucks Corp.; Lakewood (OH); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401(k) with employer match

Tuition assistance (Starbucks College)

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, ensuring every guest experiences a warm, welcoming store. You will guide a team to prepare beverages and foods to standard recipes, coach others, and maintain safety and policy adherence.

The role emphasizes strong communication, teamwork, and relationship-building within a fast-paced retail coffeehouse setting in Ohio. Benefits reflect Starbucks partner programs and growth opportunities.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Prepare and coach food/beverage prep to standard recipes or customer customization.
• At least six months of experience delegating tasks to other employees.
• Maintain attendance and punctuality, and follow store policies and safety standards.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks store environment.
• Direct the work of team members and ensure quality beverages and food.
• Coach and develop partners to meet customer needs and store standards.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, ensuring every guest experiences a warm, welcoming store. You will guide a team to prepare beverages and foods to standard recipes, coach others, and maintain safety and policy adherence.

The role emphasizes strong communication, teamwork, and relationship-building within a fast-paced retail coffeehouse setting in Ohio. Benefits reflect Starbucks partner programs and growth opportunities.