Coffeehouse Shift Lead: Craft, Coach & Connect

Starbucks Corp.; Cheyenne (WY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

401(k) with employer match

Tuition assistance program

Stock program and equity

Job summary

Starbucks Corp. in Cheyenne, WY, seeks a shift supervisor to lead with craft and heart, ensuring quality beverages and food while creating a welcoming space for the community.

The role requires at least 6 months of customer-service experience, ability to supervise a small team, and flexible hours including early mornings and nights. We offer extensive benefits and growth opportunities to partners.

Qualifications

• Six months of experience in a position that required constant interacting with and fulfilling customer requests.
• Ability to delegate tasks to other employees and coordinate two or more staff members.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Lead shift operations ensuring quality beverages and food.
• Provide exceptional customer service and resolve guest requests.
• Coach and direct team members to meet store standards and safety policies.

Skills

Customer service

Team leadership

Communication skills

Flexibility

Job description

Starbucks Corp. in Cheyenne, WY, seeks a shift supervisor to lead with craft and heart, ensuring quality beverages and food while creating a welcoming space for the community.

The role requires at least 6 months of customer-service experience, ability to supervise a small team, and flexible hours including early mornings and nights. We offer extensive benefits and growth opportunities to partners.