Job Summary:
Starbucks Café is hiring an experienced and driven Coffeehouse Leader to take full ownership of a vibrant, high-foot-traffic location with no drive-thru. This is an active, high-energy store with strong guest volume and a loyal community. As the Coffeehouse Leader, you will be the face of the store, the standard-setter for your team, and the primary driver of performance. You'll have the space to make it your own, lead at a high level, and create an experience that keeps guests coming back every day. For the right leader, this is an opportunity to build something meaningful and lasting.
Key Responsibilities:
- Lead all daily store operations end-to-end — staffing, scheduling, inventory, financial performance, and service standards — as the store's primary leader and decision-maker.
- Manage a larger team across multiple shifts, maintaining consistency, accountability, and a strong culture even when you're not in the building.
- Recruit, develop, and retain high-performing partners, building a bench of talent that supports store stability and your own ability to grow.
- Drive performance across all key metrics — sales, customer experience scores, and labor efficiency — with a data-informed, results-focused approach.
- Be a visible, hands-on presence on the floor, modeling Starbucks craft and hospitality standards and reinforcing the behaviors that create loyal guests.
- Own the guest experience from open to close, identifying and resolving issues quickly and instilling a culture of continuous improvement.
- Partner with leadership on store strategy, development priorities, and broader initiatives that support the team and the business.
Job Requirements:
- Experience: 3+ years of store management experience in a retail, food & beverage, or coffeehouse environment, with a track record of strong operational results.
- Leadership: Demonstrated ability to lead and develop a larger team, maintaining culture and performance standards across multiple shifts.
- Financial Acumen: Strong understanding of P&L drivers; manages labor thoughtfully and treats the business like it's yours.
- People-First: Builds loyalty on both sides of the counter — with your team and with your guests.
- Composure: Composed and decisive when the pace picks up — keeps the team grounded and the guest experience on point no matter how busy it gets.
- Communication: Excellent coaching and communication skills; holds high standards with care and develops people while holding the bar.
- Availability: Full-time availability including early mornings, evenings, weekends, and holidays.
- Education: High school diploma or GED required; Starbucks or specialty coffee experience strongly preferred.
Wage:
$60,000–$69,000 per year + Annual Performance Bonus
Benefits:
- Medical, Dental & Vision: Health coverage for you and your family.
- 401(k) Retirement Plan: Start saving for your future from day one.
- Paid Vacation: Time away to recharge and come back at your best.
- Annual Performance Bonus: Earn more when your store performs.
- Leadership Support: Resources and backing to help you lead well.
- College Tuition Assistance