Coffee & Tea Shift Leader - Service & Operations

Fairgrounds Coffee and Tea; Chicago (IL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Opportunity for advancement

Paid time off

Job summary

A popular coffee house in Chicago is seeking a Shift Leader to deliver exceptional coffee experiences. You will lead a dedicated team, supervise daily operations, and ensure high-quality service and product standards. The ideal candidate needs strong leadership and customer service skills. This role offers opportunities for training and development, making a significant impact on both team members and customers.

Qualifications

• Proven leadership abilities to guide a team effectively.
• Strong customer service skills to provide exceptional experiences.
• Ability to train and develop new team members.

Responsibilities

• Lead by example and maintain high standards of customer service.
• Delegate tasks and ensure team members understand their roles.
• Oversee quality assurance to ensure products meet standards.

Skills

Leadership

Customer Service

Training

Operational Excellence

Job description

A popular coffee house in Chicago is seeking a Shift Leader to deliver exceptional coffee experiences. You will lead a dedicated team, supervise daily operations, and ensure high-quality service and product standards. The ideal candidate needs strong leadership and customer service skills. This role offers opportunities for training and development, making a significant impact on both team members and customers.