Coffee Shop Shift Lead — Mentor, Craft & Ops

Starbucks Corp.; Royal Oak (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Tuition Assistance

401(k) Plan

Paid Time Off

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a coffeehouse team and deliver a welcoming experience for the local community. You will craft beverages, coach baristas, and ensure seasonal recipes and quality standards are met seamlessly.

We offer comprehensive benefits including health coverage, 401(k) with employer match, tuition assistance, paid time off, and opportunities for growth and development within Starbucks. This role emphasizes teamwork and consistent customer care.

Qualifications

• Six months of experience in a role requiring interaction with customers and fulfilling requests.
• Ability to coach and direct food/beverage preparation to standard recipes.
• Ability to direct the work of others and coordinate tasks of multiple employees.
• Strong communication and teamwork skills.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for the community.
• Prepare and coach preparation of beverages and food to standard recipes or customized for customers.
• Ensure adherence to store policies, quality, cash handling, safety and security.

Skills

Customer service

Communication

Team leadership

Cash handling

Attendance reliability

Job description

Starbucks Corp. is seeking a shift supervisor to lead a coffeehouse team and deliver a welcoming experience for the local community. You will craft beverages, coach baristas, and ensure seasonal recipes and quality standards are met seamlessly.

We offer comprehensive benefits including health coverage, 401(k) with employer match, tuition assistance, paid time off, and opportunities for growth and development within Starbucks. This role emphasizes teamwork and consistent customer care.