Coffee Shop Shift Lead — Craft & Community Impact

Starbucks Corp.; Williams (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan with company-mq

Tuition coverage

Paid time off

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring every customer receives quality beverages in a welcoming environment. You will coach staff, manage daily operations, and uphold store policies while maintaining outstanding customer service.

The role emphasizes teamwork, flexibility across shifts, and alignment with Starbucks’ standards. Benefits and growth opportunities accompany dedicated performance.

Qualifications

• Maintain regular attendance and punctuality, with or without accommodation.
• Available to work flexible hours including mornings, evenings, weekends, nights and holidays.
• Meet store policies and standards: quality beverages/food, cash handling, safety.
• Six months’ experience interacting with customers to fulfill requests.
• At least six months’ experience delegating tasks to two or more employees.

Responsibilities

• Lead with craft and heart to keep the store welcoming for the community.
• Direct daily operations and coach team to deliver high-quality beverages.
• Ensure conformance to store policies including cash handling and safety.
• Schedule and delegate tasks among team members to meet demand.
• Provide exceptional customer service and resolve issues promptly.

Skills

Direct others

Learning agility

Communication skills

Retail environment knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring every customer receives quality beverages in a welcoming environment. You will coach staff, manage daily operations, and uphold store policies while maintaining outstanding customer service.

The role emphasizes teamwork, flexibility across shifts, and alignment with Starbucks’ standards. Benefits and growth opportunities accompany dedicated performance.