Coffee Shop Shift Lead — Craft & Coach Your Team

Starbucks Corp.; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401(k) with match

Tuition assistance

Paid time off

Holiday pay

Job summary

Starbucks Corp. in the Dallas area is seeking a Shift Supervisor who will lead with craft and heart to create a welcoming space for our community. You will supervise a team, ensure quality beverages and foods, and uphold store safety and cash controls.

The role emphasizes guest engagement, training teammates, and delivering consistent service during varied hours, including early mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Six months of experience delegating tasks to other employees and coordinating the tasks of two or more employees.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Ability to follow store policies and standards, including providing quality beverages and food products, cash handling, and store safety and security.
• Strong interpersonal and communication skills and ability to work as part of a team.

Responsibilities

• Lead shift operations to ensure guest satisfaction and a welcoming environment.
• Coach teammates in beverage and food preparation to meet standard recipes and customer requests.
• Maintain cash handling and store safety procedures.
• Build relationships with customers and respond to questions and requests.
• Collaborate with store leadership to achieve daily goals.

Skills

Direct others

Customer service

Communication

Teamwork

Relationship building

Learning quickly

Cash handling

Flexibility

Job description

Starbucks Corp. in the Dallas area is seeking a Shift Supervisor who will lead with craft and heart to create a welcoming space for our community. You will supervise a team, ensure quality beverages and foods, and uphold store safety and cash controls.

The role emphasizes guest engagement, training teammates, and delivering consistent service during varied hours, including early mornings, evenings, weekends, and holidays.