Coffee Shop Shift Lead: Craft, Coach & Connect

Starbucks Corp.; Summerville (SC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Job summary

Starbucks Corp. in Summerville, SC is seeking a Shift Supervisor to lead with craft and heart, ensuring quality beverages and guest experiences while guiding a small team.

The role emphasizes coaching, schedule flexibility, and maintaining store standards to create a welcoming environment for the community. This position requires strong communication, the ability to manage tasks, and a commitment to safety and policy adherence.

Qualifications

• 6 months of experience in a role involving regular customer interaction.
• Ability to train and coach other employees and delegate tasks.
• Flexible availability including early mornings, evenings, weekends, and holidays.
• Maintain store safety, cash handling, and policy compliance.
• Strong interpersonal and communication skills for teamwork and guest relations.

Responsibilities

• Direct and coordinate tasks of team members during shifts.
• Ensure quality beverages and food prepared to standard recipes.
• Coach and guide staff to provide excellent customer service.
• Maintain store policies, safety, and security procedures.
• Collaborate with store leadership to meet performance targets.

Skills

Lead team

Effective communication

Customer service

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Corp. in Summerville, SC is seeking a Shift Supervisor to lead with craft and heart, ensuring quality beverages and guest experiences while guiding a small team.

The role emphasizes coaching, schedule flexibility, and maintaining store standards to create a welcoming environment for the community. This position requires strong communication, the ability to manage tasks, and a commitment to safety and policy adherence.