Coffee Shop Customer Experience Specialist

Kroger Family of Companies; Carrollton (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies in Carrollton, GA is hiring a Coffee Shop / Customer Service Associate to provide exceptional service in a fast-paced store environment. You will answer questions, assist customers, prepare beverages to recipe standards, handle transactions, and support teammates.

This role emphasizes safety, proper food handling, and maintaining freshness. Prior experience is a plus, but training is provided. Strong communication and teamwork are essential for success in this position.

Qualifications

• Excellent customer service skills.
• Previous experience in a similar role is a plus.

Responsibilities

• Assist customers with questions about products and store services.
• Prepare beverages to recipe standards and handle transactions.
• Promote teamwork and collaboration among store staff.
• Ensure products are fresh and properly labeled and stocked.
• Maintain safety and food handling standards.

Skills

Customer service

Teamwork

Communication

Problem solving

Job description

Kroger Family of Companies in Carrollton, GA is hiring a Coffee Shop / Customer Service Associate to provide exceptional service in a fast-paced store environment. You will answer questions, assist customers, prepare beverages to recipe standards, handle transactions, and support teammates.

This role emphasizes safety, proper food handling, and maintaining freshness. Prior experience is a plus, but training is provided. Strong communication and teamwork are essential for success in this position.