Barista: Craft Coffee & Exceptional Service

Kroger Family of Companies; Milwaukee (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

Kroger Family of Companies is seeking a team member to deliver exceptional customer service in a busy store coffee shop environment. You will greet customers, answer product questions, and prepare beverages following recipes and safety guidelines.

Join a collaborative team, maintain product knowledge, promote samples and specials, and ensure accurate, fresh offerings while upholding company standards of integrity and safety.

Qualifications

• Excellent customer service skills.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt.

Responsibilities

• Create an environment where customers feel welcome and appreciated by answering questions about products.
• Maintain knowledge of department products and suggest items when appropriate.
• Collaborate with team to achieve store goals.
• Prepare beverage selections according to recipes and standards; handle transactions per company guidelines.
• Offer product samples and inform customers of coffee shop specials.
• Ensure fresh, properly portioned products and prevent shrink.
• Recommend coffee shop items to meet customer needs.
• Use equipment in coffee shop and label and inventory ingredients.

Skills

Customer service

Communication

Job description

Kroger Family of Companies is seeking a team member to deliver exceptional customer service in a busy store coffee shop environment. You will greet customers, answer product questions, and prepare beverages following recipes and safety guidelines.

Join a collaborative team, maintain product knowledge, promote samples and specials, and ensure accurate, fresh offerings while upholding company standards of integrity and safety.