Coffee Cart Attendant (On Call)

Loews Hotels & Co; Arlington (TX); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Competitive health benefits

401(k) & company match

Paid time off (Sick Days, Vacation, &H

Tuition Reimbursement

Pet Insurance

Team Member Hotel Rates

Job summary

Loews Arlington Hotel and Convention Center is seeking a hospitality team member to prepare and serve hot or cold beverages, espresso drinks, smoothies, and light food items to guests. You will handle guest orders with precision and provide service that exceeds expectations in a fast-paced resort setting.

Responsibilities include opening/closing duties, cash handling in the POS, and assisting co-workers as needed.

Qualifications

• Must have great customer service and communication skills.
• Receive and process customer payments in POS system.
• Ability to work a flexible schedule to include weekends and holidays.
• Knowledge of using espresso/cappuccino machines a plus.
• Must be able to obtain Food Handler's Card
• TIPS Certification upon hire

Responsibilities

• Performs opening and closing assignments as assigned by management.
• Provide beverage and food service exceeding guest expectations.
• Prepare and deliver coffee, beverage and food orders with accuracy.
• Answer questions about menu items, specials and prices.
• Check appearance, temperature and portions before serving.
• Collaborate with team to ensure smooth service.

Skills

Customer service

Communication

POS system

Flexible schedule

Espresso machines

Food Handler's Card

TIPS Certification

Job description

Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here

you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer

• Competitive health & wellness benefits, 401(k) & company match

• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement

• Training & Development opportunities, career growth

• Tuition Reimbursement

• Pet Insurance

• Team Member Hotel Rates, other discounts, perks and more

This position will prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, smoothies, or teas. Responsible for serving food and beverage/retail merchandise to our guests, providing service that exceeds the guest expectation.

Essential Duties and Responsibilities

• Performs all opening and closing assignments as assigned by management
• Applies teamwork skills at all times and assists co-workers when time permits
• Accurately and quickly take and make all ice cream, coffee, and food orders according to the prescribed procedure
• Answer all questions about menu items, specials and prices of all items.
• Prepare and deliver coffee, beverage and food orders
• Check food to ascertain that appearance, temperature and portions are correct before giving to guest

Qualifications

• Must have great customer service and communication skills
• Receive and process customer payments in POS system
• Ability to work a flexible schedule to include weekends and holidays
• Knowledge of using espresso/cappuccino machines a plus
• Must be able to obtain Food Handler's Card
• TIPS Certification upon hire