Coding Supervisor

Texas Health Institute; Dallas, Northern (TX, KY); Hybrid; USD 60,000 - 107,000; Full time

Job summary

Optum Insight, a part of UnitedHealth Group, is seeking a remote team supervisor for a distributed group of medical coders supporting multiple clients. The role is full-time, with Monday–Friday hours and potential overtime as needed, including onboarding new hires and ensuring coding quality.

You will guide performance, coordinate with HR/IT, monitor productivity, and serve as the primary hospital contact. AHIMA/AAPC certification and ICD-10/CPT expertise required.

Qualifications

• Current Professional Coding Certification with AHIMA or AAPC maintained annually.
• 3+ years of ICD-10 and CPT coding experience.
• 3+ years of acute coding experience and knowledge of reimbursement structures.

Responsibilities

• Supervise a remote team of edit coders supporting multiple clients.
• Monitor performance and day-to-day activities of up to 25 remote employees.
• Onboard new employees with HR and IT provisioning.
• Coordinate coverage for edits and denial work queues.
• Liaise with hospital clients to provide access and support.

Skills

Remote team management

ICD-10 CPT experience

Billing knowledge

Education

AHIMA/AAPC certification

Tools

EMR systems

Encoder software

Windows PC

Job description

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:0 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime.

We offer 4 weeks of on-the-job training. The hours of training will be during normal business hours.

Primary Responsibilities:

• Assists the manager or director in supervising a remote team of edit coders that supports multiple Optum clients
• Monitor, assess, and assist with the performance and day to day activities of up to 25 remote employees, not limited to time keeping, attendance, and productivity
• Work with HR, IT Provisioning team, and coding manager/director in all aspects of on-boarding new employees
• Perform auditing functions
• Coordinate the team to cover edit and denial work queues
• Work with Billing Managers and Supervisors to troubleshoot and streamline processes for the edits team
• Serve as primary point of contact to the hospitals to provide coverage and systems access where needed
• Assist with setting team direction and provide guidance to coding staff
• Work closely with manager/director in managing day to day operations
• Work in partnership with the clients and corporate leadership to uphold the values-based competencies of the corporation
• Monitor and track coding employees' performance trends and processes and use this data to educate the team to improve coding quality
• All other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED
• Current Professional Coding Certification with credentialing from AHIMA OR AAPC (CCS, CIC, COC, OR CPC) to be maintained annually
• Must be 18 years of age OR older
• 3+ years of experience with ICD-10, CPT
• 3+ years of Acute coding experience
• 3+ years of experience with an extensive knowledge of OCE, MUE, NCD, LCD, CCI and NCCI classification and reimbursement structures
• 1+ years of experience working with EMR and Encoder software
• Proficiency using a PC in a Windows environment, including Microsoft Office Suite and EMR systems
• Ability to work full time, Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime.

Preferred Qualifications:

• 3+ years of experience in management of remote employees
• 3+ years of experience working in a level I trauma center and / OR teaching hospital with a mastery of complex procedures, major trauma ER encounters, cardiac catheterization, interventional radiology, orthopedic and neurology cases, and observation coding
• Knowledge of eCAC, Cerner Powerchart and Medseries4 billing system, Epic
• Cardiology and Interventional Radiology coding experience

Telecommuting Requirements:

• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.