Coding Operations Coordinator

Mass General Brigham Incorporated; Somerville (MA); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Remote work

Job summary

Mass General Brigham Incorporated is seeking a coordinator to oversee coding operations, focusing on workflow management, efficiency, and timely progression of accounts through the coding lifecycle. You will monitor productivity, resolve workflow issues, and collaborate with coding leadership, revenue cycle teams, and external vendors to drive process improvements.

This remote, day-shift role requires an Associate's Degree in Health Information Management and 2+ years outpatient coding

Qualifications

• Associate's Degree in Health Information Management or related field.
• 2+ years of outpatient coding experience.
• 1+ years in a supervisory or coordinator role preferred.
• Experience with EHR and coding systems preferred.
• Strong analytical, organizational, and communication skills.

Responsibilities

• Oversee coding operations and workflow management.
• Monitor productivity and progression of accounts through coding lifecycle.
• Coordinate resources and resolve workflow issues.
• Collaborate with coding leadership and revenue cycle teams.
• Support system and process improvements and ensure policy compliance.

Skills

Analytical skills

Organizational skills

Communication skills

Excel

PowerPoint

Power BI

Teams

Microsoft Forms

EHR systems

Coding software

Education

Associate's Degree in Health Information Management

Tools

EHR systems

Coding software

MS Office Suite

Job description

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for overseeing and coordinating coding operations, with a primary focus on workflow management, operational efficiency, work queue oversight, and process optimization. This role ensures the timely and accurate progression of accounts through the coding lifecycle by monitoring productivity, coordinating resources, resolving workflow issues, supporting system and process improvements, and maintaining compliance with organizational policies and operational standards. The position collaborates with coding leadership, revenue cycle teams, and external vendors to identify opportunities for process enhancement, implement operational initiatives, and support organizational performance goals.

Qualifications

• Education: Associate's Degree in Health Information Management or related field of study required
• Experience: 2+ years of experience in outpatient coding required
• Experience: 1+ years of experience in a supervisory or coordinator role preferred
• Experience: Working with EHR and/or healthcare coding systems preferred.
• Knowledge, Skills and Abilities: Strong analytical, organizational, and communication skills. Ability to work independently and manage multiple tasks in a fast-paced environment. Proficiency in electronic health records (EHR) systems and coding software. Proficient in Microsoft Office Suite, including Excel, PowerPoint, Power BI, Teams, and Microsoft Forms.

Additional Job Details (if applicable)

• Remote Type: Remote Work
• Location: 399 Revolution Drive
• Scheduled Weekly Hours: 40
• Employee Type: Regular Work Shift Day (United States of America)
• Pay Range: $25.50 - $36.49/Hourly Grade 5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Company Culture

• Combat disease.
• Hold a hand.
• Help people.
• Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.