Code Compliance Technician

City of San Clemente; San Clemente (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

The City of San Clemente is seeking a Code Compliance Technician to support the Community Development Department in enforcing the Municipal Code, handling complaints, conducting field investigations, documenting observations, and educating the public to maintain safe, clean neighborhoods. The role requires evening/weekend work, strong public contact skills, and the ability to work independently.

Qualifications include one year of relevant experience or two years of college, a valid California

Qualifications

• One year of work experience involving customer/public contact and field work.
• Associate's degree or completion of two years of college-level coursework.
• Valid driver license and relevant certifications or ability to obtain them.

Responsibilities

• Respond to inquiries and complaints about potential violations and document observations.
• Perform field investigations and take photographs; maintain case records.
• Prepare notices of violation and reports for court or administrative proceedings.
• Coordinate with other city departments and outside agencies as needed.
• Testify in court or administrative hearings when required.

Skills

Customer service

Public contact

Field work

Investigation skills

Documentation

Education

Associate's degree or 2 years of college coursework

Job description

Code Compliance Technician (Community Development/Code Enforcement)

The City of San Clemente is seeking a professional, dependable, and community-minded individual to join the Community Development Department as a Code Compliance Technician.

This is an exciting opportunity to gain hands-on experience in municipal code compliance, field investigations, public contact, and community problem-solving. Code Compliance Technician help support safe, clean, and well-maintained neighborhoods by responding to complaints, documenting concerns, educating the public, and assisting with enforcement of the City's Municipal Code and related regulations.

This position is a great fit for someone who enjoys working in the field, communicating with the public, solving problems, and helping maintain the quality of life and visual character of the San Clemente Community.

Schedule

This position is expected to work a non-traditional schedule, including evenings, late nights, weekends, and/or holidays. The anticipated schedule will be four (4) ten (10)-hour shifts Thursday- Sunday, such as approximately 2:00pm to 1:00pm, based on department needs.

What You'll Do

As a Code Compliance Technician, you will provide technical office and field support related to the receipt, investigation, and processing of complaints and potential violations of the City's Municipal Code.

Duties may include:

• Responding to public inquiries and complaints regarding potential code violations
• Interviewing complainants, witnesses, property owners, business owners, and members of the public
• Performing field investigations and proactive inspections of assigned areas
• Taking photographs, documenting observations, and maintaining accurate case records
• Researching municipal code requirements, property information, permits, and related records
• Preparing notices of violation and supporting compliance efforts
• Documenting enforcement actions in code compliance tracking software
• Coordinating with Police, Fire, Health, and other agencies as needed
• Preparing reports for administrative or court proceedings
• Testifying in court or administrative hearings, when required
• Assisting other City departments, divisions, and functions as needed

Essential responsibilities and duties include, but are not limited to, the following:

• Respond to citizen's inquiries and complaints of alleged violations; interview complainants and witnesses; and take photographs of violations and document activities.

• Perform research to determine if the alleged violations exist and take action to gain compliance.
• Perform proactive investigations of problem areas.
• Coordinate with various outside agencies regarding code enforcement activities including police, fire and health.
• Prepare notices of violations.
• Use mobile computers, peripherals, or other equipment to assist in investigations while in the field.
• Document enforcement actions within Code Compliance tracking software.
• Prepare reports for court or administrative proceedings; testify in court and at administrative proceedings.
• May aid other City functions, divisions, and departments when needed.

THE IDEAL CANDIDATE

The ideal candidate is someone who:

• Communicates professionally and calmly with the public
• Has strong judgment, maturity, and problem-solving skills
• Can remain professional during difficult or sensitive interactions
• Enjoys field work and community-facing service
• Can work independently while following direction, policy, and procedure
• Is detail-oriented and able to document work clearly and accurately
• Is interested in learning municipal code enforcement, investigations, and public agency operations
• Has experience in customer service, public contact, recreation, parks, public safety, security, parking enforcement, field operations, or a related area
• Is comfortable working independently on evenings, weekends, and late-night shifts

MINIMUM QUALIFICATIONS

Experience

One (1) year of work experience involving customer/public contact, field work, recreation, parks, public safety, enforcement, security, parking, community services or related work.

OR

Education/Training

Possession of an Associate's degree or the completion of two (2) years of college level coursework from an accredited US college or university.

Licenses and Certifications

• Possession of, or ability to obtain, a valid Class C Driver License at the time of appointment
• Completion of PC 832 Arrest, Search, and Seizure certification within six (6) months of appointment
• Possession of, or ability to obtain, a California Association of Code Enforcement Officers Code Enforcement Officer II certification within two (2) years of appointment

Special Requirements

Employees in this job class must be willing to work any shift, including weekends. May be required to wear personal protective equipment when necessary.

For more information, you can review the full Classification Specification: here.

Prior to employment, the prospective candidate must successfully complete a background review, medical examination, including drug screen, and be fingerprinted, all at City expense. If selected, acceptable identification showing entitlement to legally work in the United States will be required.

SELECTION PROCESS

• Applications and Supplemental Questions will be reviewed and evaluated for relevant education and experience.
• Candidates considered to have the best qualifications will be invited to participate in the selection process.
• The selection process will consist of an Oral Interview weighted at 100%.
• An eligibility list will be established and may be used to fill future vacancies.

WORKING CONDITIONS

Work Environment

The work environment takes place indoors in an office setting, and outdoors in the field. When working in the field, incumbents travel from site-to-site and work at construction site environments. Work involves exposure to noise, dust, inclement weather conditions; work at heights on scaffolding and ladders; work on uneven surfaces; inspect in confined spaces; and work around heavy construction equipment.

Physical Requirements

• While working within the office, work may require extensive sitting and some standing and walking; while working outdoors in the field or construction sites, work may requirefrequent standing and walking for prolonged periods of time
• Light lifting, carrying, pushing, and/or pulling of boxes and files
• Bending, stooping, and climbing when conducting inspections or performing other related tasks
• Manual dexterity to operate a computer keyboard and other office equipment, handle files and documents
• Hearing and speaking to exchange information in person or on the telephone
• Visual acuity to see/read documents and computer screen
• Operate motorized vehicles

For more information regarding this recruitment, please contact Cara Morin at [phone] or [e-mail].

As an equal opportunity employer, the City strongly encourages people with disabilities and people from historically marginalized communities to apply.