Code Compliance Office Assistant II - Growth & Impact

Dallas City Hall; Dallas (TX); Sur place; USD 40 000 - 49 000; Plein temps

Résumé du poste

Dallas City Hall is seeking an Office Assistant II in Code Compliance. The role performs intermediate to advanced office duties, supports payroll, and handles citizen inquiries with professional service. You may train others and lead parts of the workflow.

Responsibilities include document preparation, meeting minutes, cash handling, and mail processing. Strong grammar, computer, and communication skills are essential for success in this Civil Service position.

Qualifications

• Knowledge of correct grammar, spelling, and punctuation.
• Ability to operate a computer with accuracy.
• Attention to routine tasks and check paperwork for accuracy and errors.
• Ability to use office machines including copier, fax machine.
• Ability to maintain records journals and files.
• Ability to write, clear and accurate reports.
• Ability to deal tactfully and courteously with the public and other city employees.
• Ability to handle difficult and unusual situations.
• Ability to use a computer.
• Communicating effectively verbally and in writing.
• Establishing and maintaining strong working relationships.

Responsabilités

• Performs a variety of office support duties including completing forms, maintaining logs, collecting money, preparing cash reports, and compiling and organizing data.
• Performs receptionist activities and communicates with people in person and by telephone to provide information and direction; demonstrates customer service skills.
• Performs secretarial and clerical duties to support a manager or group of managers; answers telephone, takes messages, and schedules appointments.
• Prepares, reviews, and proofreads correspondence, memos and reports to be signed by the supervisor and ensures accuracy.
• Performs a wide variety of office activities such as processing payment invoices, maintaining filing systems, tracking deadlines, attending meetings and taking minutes, making travel arrangements, processing mail, payroll, petty cash, and data entry.
• Maintains daily report of activities and provides customer service through telephone; researches citizen complaints and amount of payment; makes cash refunds.
• Sorts, orders, and distributes all incoming inter-office and U.S. mail and processes outgoing mail; handles mail delivery.
• Performs any and all other work as needed or assigned.

Connaissances

Grammar & punctuation

Computer literacy

Attention to detail

Office machines

Records management

Report writing

Customer service

Problem solving

Verbal & written communication

Relationship building

Formation

High school diploma or GED

Associate degree

Description du poste

Dallas City Hall is seeking an Office Assistant II in Code Compliance. The role performs intermediate to advanced office duties, supports payroll, and handles citizen inquiries with professional service. You may train others and lead parts of the workflow.

Responsibilities include document preparation, meeting minutes, cash handling, and mail processing. Strong grammar, computer, and communication skills are essential for success in this Civil Service position.