Cocktail Server - The Spot

ENT1009ECIL; Nashville (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

ENT1009ECIL in Nashville, TN is seeking a Cocktail Server to greet guests, take beverage and food orders promptly, and deliver cocktails and menu items with energy and professionalism. You will upsell when taking orders and coordinate with bartenders and kitchen staff to ensure smooth service.

The role requires staying aware of alcohol service rules, verifying ID, monitoring intake, and handling cash and payments accurately.

Qualifications

• Must have at least 1 year of serving in a fast-paced food & beverage venue, preferably nightclub.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, glassware, preparation methods and garnishments preferred.
• Must meet state legal age requirements.
• Must speak fluent English; other languages a plus.
• Must be courteous, pleasant and good-natured.
• Strong communication skills with guests, bartenders, waitstaff and supervisors.

Responsibilities

• Greet guests and take beverage and food orders promptly and professionally.
• Serve cocktails and menu items, and upsell when taking orders.
• Maintain professionalism with a friendly demeanor at all times.
• Communicate effectively with co-workers and kitchen staff, including the POS system.
• Verify guest IDs to ensure legal drinking age.
• Monitor guests' alcohol consumption and notify management of any incidents.
• Complete side work and accurately account for all sales and payments.
• Promote teamwork and coordinate with bartenders and kitchen staff.

Skills

Fluent English

Serving experience

POS system

Cash handling

Communication skills

Tools

POS system

Job description

Cocktail Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professionalmanner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.Must be willingto provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able tocommunicate effectivelyand clearly with co-workers and kitchen staff both verbally andutilizing the point of sales system.
• Communicate withguests clearly, patiently and with good humor.
• Must be well-versed inallconcept products andmenu itemsin order to guide the guest experience and sell food and beverage items.
• Consistentlychecks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• AlertManagement of any service and/or safety issues.Make appropriate service recovery gestures according to establishedguidelines in order to ensure total guest satisfaction.
• Promoteteamwork and quality service through daily communication and coordinationwith other departments.
• Coordinatewith bartenders and kitchen for ordering and receipt of food and beverages.

Cocktail Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must meet state legal age requirements.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized asignificant amount of time when interacting with guests, bartender, waitstaff, cooks, and supervisors.
• Alcoholawareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Cocktail position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts,boxes, bottles, etc.).
• Must be able to efficiently and safely stand andmoveabout theentire facility during each shift.
• Bending,stooping, kneeling, lifting.