Cocktail Server (Part Time )

Feather Falls Casino; Oroville (CA); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical, Dental, Vision, & Life insurance

Generous Paid Time Off plan

401K with match

Job summary

Feather Falls Casino in Oroville, California, is seeking a Cocktail/Drink Server to serve alcohol and non-alcohol beverages to patrons. The role requires strong customer service skills and at least 2 years of experience in a related field.

The ideal candidate must have a High School Diploma and be at least 21 years old. This position offers a competitive wage of $12.50 per hour plus great tips.

Qualifications

• Minimum 2 years’ experience in a related field.
• Ability to read and interpret documents such as safety rules.
• Ability to communicate effectively with customers.

Responsibilities

• Serve beverages to patrons seated at gaming machines.
• Take drink orders and deliver drinks.
• Maintain a courteous attitude and professional appearance.

Skills

Effective communication

Mathematical skills

Ability to handle cash

Customer service

Education

High School Diploma or GED

Job description

Position: Cocktail/Drink Server

Reports To: Lounge Manager

Department: Food & Beverage

Status: Nonexempt

Shift: Varies

Salary: $12.50 per hour + Great Tips

Benefits: Full Time Team Member eligible for Medical, Dental, Vision, & Life insurance; Generous Paid Time Off plan; 401K with match

Position Purpose

Responsible for serving alcohol and non‑alcohol beverages to patrons seated at gaming machines, table games, and in Casino lounges.

Duties and Responsibilities

• Take drink orders; deliver drinks and collect payment for drinks served.
• Always count change back to customers.
• Request identification from customers when legal age is questioned.
• Stay current on special offers and drink prices during Happy Hour and regular hours.
• Know and provide customers with information about upcoming events, including entertainment and customer promotions.
• Be knowledgeable of section/zone designations throughout the Casino.
• When delivering drinks and/or walking your assigned section, pick up any used bar glasses/cups and return them to the bar.
• Light and extinguish candles in both lounge areas and assist in cleaning when closing.
• Direct problems to the Lounge Supervisor or Manager.
• Maintain a courteous attitude and professional appearance at all times.
• Recording and reporting any suspicious activity as defined by the Bank Secrecy Act (Title 31) and Feather Falls Casino Internal control policy Suspicious Activity Compliance Program.

Supervisory Responsibilities

None

Education and/or Experience

Education Level – High School Diploma or GED equivalent preferred.

Experience – Minimum 2 years’ experience in a related field.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively with customers and other employees.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to define problems, collect data, establish facts and draw valid conclusions while providing optimum guest service.

Certificates, Licenses, Registrations

Class B Gaming License (As provided for a nominal fee with a clean background check)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel. Reach with hands and arms, climb, balance, stoop, kneel, crouch, or crawl, and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those employees encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly exposed to tobacco smoke and may be exposed to loud noises and bright lights.

Requirements

Candidates for all positions must be at least 21 years of age and be able to pass a background check and drug screen. Applicants must have a California I.D., a Social Security Card, and a Birth Certificate.

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