Cocktail Server Michael Jordan Steakhouse

IHG Hotels & Resorts; Chicago (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a renowned steakhouse where your skills as a Cocktail Server will shine. This role offers an exciting opportunity to engage with guests, promote exceptional service, and contribute to a vibrant dining experience. You'll be responsible for serving food and beverages, ensuring guest satisfaction, and maintaining high standards of cleanliness. If you thrive in a fast-paced environment and enjoy working flexible hours, this is the perfect position for you. Embrace the chance to grow in the hospitality industry with a company that values diversity and teamwork.

Qualifications

• Proficiency in English and basic math skills.
• Food hygiene awareness and TIPS certification required.

Responsibilities

• Serve food and beverages while ensuring guest satisfaction.
• Maintain cleanliness and organization of workstations.
• Upsell specials and interact professionally with guests.

Skills

Attention to detail

Organization skills

Problem-solving abilities

Ability to work under pressure

Education

High School diploma or equivalent

Job description

Cocktail Server Michael Jordan Steakhouse

Join to apply for the Cocktail Server Michael Jordan Steakhouse role at IHG Hotels & Resorts

Job Details

Location: Chicago, IL

Seniority level: Entry level

Employment type: Full-time

Job function: Other

Industry: Hospitality

Responsibilities

• Report directly to the Michael Jordan Steak House General Manager.
• Cooperate and communicate effectively with team members.
• Interact with guests professionally.
• Promote the restaurant's image through impeccable manners and tact.
• Serve food and beverages according to established standards.
• Upsell specials, meals, and beverages, and answer guest questions.
• Relay orders accurately to the kitchen and bar.
• Maintain knowledge of food preparation, allergies, and beverages/wines.
• Monitor guest needs and fulfill requests promptly.
• Keep side stations stocked, clean, and organized.
• Assist with setting and clearing tables, and maintaining station equipment.
• Attend pre-meal briefings and training sessions.
• Ensure personal grooming and uniform standards are met.
• Comply with health, safety, and hygiene policies.
• Handle cash and bill presentation professionally.
• Communicate courteously with guests and staff.
• Participate in meetings and perform additional duties as assigned.

Qualifications

Essential:

• Proficiency in English.
• High School diploma or equivalent.
• Food hygiene awareness and basic training.
• Ability to communicate effectively with guests.
• Basic math skills.
• Legible written communication.
• TIPS certification (before or after hire).

Desirable:

• Previous relevant experience.
• Additional food hygiene or first aid certifications.
• Outgoing personality.

Skills

• Attention to detail, speed, and accuracy.
• Organization and prioritization skills.
• Calm problem-solving abilities.
• Ability to work under pressure and flexible hours, including nights, weekends, and holidays.

Additional Information

The salary range for this role is $13.40 to $14.51 per hour. Pay will be based on various factors including experience and performance. We value diversity and are committed to providing a safe, healthy workplace. If you do not meet every requirement but believe you're a good fit, please apply to start your journey with us.