Cocktail Server & Guest Experience Champion

Parx Casino; Bensalem Township (Bucks County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical/Dental/Vision after 90 days of

Paid Time off

401K with partial company match

Short and Long Term Disability

Employee Dining Room

Free Uniforms and Parking

Brightfunds Match program

Team Member Assistance Fund

Tuition Reimbursement

Appreciation and Celebration Events

Fun Company Swag

Job summary

Parx Casino is seeking a cocktail server to deliver high-quality guest service on the casino floor. You will be responsible for taking and serving beverage orders, maintaining a clean and stocked service area, and following all safety and sanitation guidelines.

The role requires a High School Diploma or GED, strict adherence to uniform and appearance standards, and the ability to communicate effectively in English.

Qualifications

• High School Diploma or G.E.D. required.
• Adherence to appearance and uniform guidelines, including heel height, is mandatory.
• Must appear comfortable, poised, and confident in the company-issued uniform at all times.
• Must acknowledge and agree to adherence, without restriction, to any future uniform designs and accompanying accessories.

Responsibilities

• Provides excellent guest service to make the experience for the guest memorable.
• Handles customer complaints and, ifnecessary, solicits involvement and support from supervisor.
• Maintains up-to-date knowledge of Company events and promotions and answers customers’ questions accordingly.
• Follows established appearance standards, including uniform guidelines, at all times.
• Performs tasks in accordance with sanitation and safety laws and regulations.

Skills

Communicating in English

Education

High School Diploma or GED

Job description

Parx Casino is seeking a cocktail server to deliver high-quality guest service on the casino floor. You will be responsible for taking and serving beverage orders, maintaining a clean and stocked service area, and following all safety and sanitation guidelines.

The role requires a High School Diploma or GED, strict adherence to uniform and appearance standards, and the ability to communicate effectively in English.