Casino Cocktail Server — Upsell & Fast-Paced Service

Live! Casino & Hotel Philadelphia; Maryland; Hybrid; USD 11,000 - 16,000; Full time

Benefits offered by this job

Health benefits

On-site Wellness center

Career growth training

Bonuses

Free parking

Meal discounts

Employee discounts

Job summary

Live! Casino & Hotel Philadelphia is seeking a Cocktail Server to provide attentive, friendly beverage service across the gaming floor. You will deliver drinks accurately, know products and promotions, and engage guests with professional, upbeat service.

The role demands high energy, guest engagement, and a polished appearance in a 24/7 casino environment. This union position offers comprehensive benefits and opportunities for growth within Live!

Qualifications

• A high school diploma or GED equivalent is preferred.
• Minimum of six (6) months to one (1) year experience in beverage service in a high-volume, fast-paced environment; nightclub experience preferred.
• Must have the ability to secure and maintain licensure as required by MLGCA or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.

Responsibilities

• Take and deliver accurate drink orders in a warm and welcoming manner.
• Serve those orders accurately and in an expeditious manner.
• Maintain service areas in a clean and orderly manner.
• Knowledge of products available for purchase and prices.
• Have knowledge of the Casino facility along with current and future Casino promotions
• Ability to passionately speak to guests.
• Knowledge of policies, alcohol, bar equipment, and regulations; portray an “ask me” image.
• Ensure guests receive a favorable gaming experience by being unique and spontaneous.
• Maintain excellent personal appearance.

Skills

Customer service

English proficiency

Upselling

Communication

Cash handling

Education

High school diploma or GED

Job description

Live! Casino & Hotel Philadelphia is seeking a Cocktail Server to provide attentive, friendly beverage service across the gaming floor. You will deliver drinks accurately, know products and promotions, and engage guests with professional, upbeat service.

The role demands high energy, guest engagement, and a polished appearance in a 24/7 casino environment. This union position offers comprehensive benefits and opportunities for growth within Live!