Cocktail Server - Flexible Hours & Growth Opportunities

Solcocina; West Covina (CA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Sick Time (CA etc.)

Employee Dining Discounts

Team dining discounts for guests

Job summary

Xperience Restaurant Group (XRG) is hiring a Cocktail Server in California. You will welcome guests, take food and beverage orders, and ensure timely delivery to guest satisfaction. The role emphasizes up-selling, accurate POS handling, and maintaining safe service standards.

The position requires at least two years in a similar role, familiarity with POS systems, and strong customer relations. Full-time hours include varied shifts; benefits include health insurance and dining discounts for you

Qualifications

• High School Diploma preferred.
• Proof of eligibility to work in the United States.
• 21+ years of age.
• Possession of or the ability to possess all state required work cards.
• Minimum of two (2) years related experience.
• Experience with POS systems.
• Familiarity with beer and spirits.
• Proper lifting techniques.
• Guest relations.
• Sanitation and safety.
• Safe alcohol service.
• Full service restaurant operations.
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public.

Responsibilities

• Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information.
• Recognize and cultivate regular guests and repeat business.
• Take and enter orders into POS system promptly and accurately.
• Ensure that all the necessary stock is being replenished during the shift.
• Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment.
• Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary.
• Comply with all safety and health department procedures and all state and federal liquor laws.
• Maintain company safety and sanitation standards.
• Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types.
• Collect required signatures from guest and promptly close guest checks.
• Ensure accurate accounting of all monies and independent banking procedures.
• Sign all cash out slips legibly.
• Ensure complete and proper check out procedures.
• Clean all spills immediately and place all trash in proper receptacles.
• Inform management of any complaint, comments or incident.
• Ensure nightly/weekly and opening/running/closing duties are completed.
• Record and report any equipment failure and/or safety hazards to management immediately.
• Assists and/ or completes additional tasks as assigned.

Skills

Guest relations

Sanitation and safety

Safe alcohol service

Full service restaurant operations

English communication

Education

High School Diploma preferred

Tools

POS systems

Job description

Xperience Restaurant Group (XRG) is hiring a Cocktail Server in California. You will welcome guests, take food and beverage orders, and ensure timely delivery to guest satisfaction. The role emphasizes up-selling, accurate POS handling, and maintaining safe service standards.

The position requires at least two years in a similar role, familiarity with POS systems, and strong customer relations. Full-time hours include varied shifts; benefits include health insurance and dining discounts for you